Her Majesty's Revenue and Customs is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support and the administration of other regulatory regimes including the national minimum wage.
Assistant Director, Large Business
£68,000 - £117,800 | Croydon
As a senior leader in Large Business, the Assistant Director plays a key role in leadership within London. The SCS 1 Assistant Director will be peer managed by the London Deputy Director. As a senior leader in Large Business, you will own a wide portfolio of responsibilities. You will play a key role in leadership within the region, building technical capability, building engagement and facilitating change. The Assistant Director manages HMRC’s relationship with the UK’s largest and most complex business customers who are high profile, household names. This involves overseeing the department’s interaction with their significant customer operations, their very large tax/duties payments, large multi-national aspects, frequent politically sensitive issues and regular large scale mergers and acquisitions. These customers also have a tendency to push legal boundaries and often use novel tax-engineering transactions. The Assistant Director also leads on specific tax or wider leadership issues across the Directorate or the wider Department. Key Responsibilities Manage HMRC’s relationship with the UK’s largest and most complex business customers who are high profile, household names. • Establish, build and maintain professional relationships with key senior customers across tax and business responsibilities • Develop a deep understanding of customers and their business drivers influencing their attitude to risk. • Discuss, explore and resolve complex tax planning issues with customers; resolving differences of view where possible • Carefully manage complex, sensitive and potentially challenging reputational issues • Lead large scale national projects across customer groups, sectors or risk themes to deliver compliance outcomes • Ringmaster communications and interventions, including appropriately involving HMRCs specialists, ensuring successful delivery of outcomes • Coach and mentor Customer Compliance Managers and tax professional colleagues, building capability and troubleshooting complex cases • Ensure CPD is up to date and share expertise with HMRC colleagues Person Specification As senior leaders in Large Business, the Assistant Director plays a key role in leadership within the region, building technical capability, building engagement and facilitating change. You will also be able to demonstrate: • Leadership Experience of providing visible leadership to support long term strategies, with a proven ability to develop a motivated, engaged and high performing workforce and a commitment to diversity and inclusion • Strategic awareness Experience of formulating, leading and implementing strategies, policies and programmes which cross service or professional boundaries • Communicating and influencing The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations. • Delivering at pace Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate • Specialist knowledge and experience Recent compliance experience of working with large businesses on complex tax issues • Academic/Professional Qualifications The post requires the individual to have either:- • Core Professional Training or be 'Fully Trained' Inspectors or Chartered Tax Adviser, • AIIT (Including Paper 4*) or CCAB or a Consultative Committee of Accountancy Bodies membership qualification e.g. Institute of Chartered Accountants of England & Wales (ICAEW), Institute of Chartered Accountants in Scotland (ICAS), Chartered Institute of Public Finance Accountancy (CIPFA), Chartered Institute of Management Accountants (CIMA), Association of Chartered Certified Accountants (ACCA).Read more