Account Handler - Property / Liability

  • Location

    Croydon

  • Sector:

    Finance & Accounting

  • Job type:

    Full-time Flexible

  • Salary:

    Competitive

  • Job ref:

    96860

  • Published:

    30 days ago

  • Expiry date:

    2021-02-23

  • Startdate:

    2021-02-05

  • Client:

    #

Account Handler - Property / Liability

Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our customers. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.

We have recently expanded and are looking for an experienced account handler to join our thriving Childcare Sector specialist team. Late last year we moved into brand new modern offices based in Knollys House, which is on the main Train, Tram and bus route and a 5 minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working.

Responsibilities:

 

 

  • To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standards
  • To provide professional advice to our clients through both distance sale and face to face operating models
  • To develop and place a portfolio of profitable Commercial Lines general insurance business through designated Insurer panels in order to achieve the Unit Business Plan.
  • To ensure timely, compliant and effective Client and Insurer administration and processing on core PIB systems.
  • To provide technical support to Clients and Colleagues.
  • To advise our new and/or existing clients on adequate and appropriate insurance covers
  • To manage all aspects of the customer journey process ensuring that all customers are dealt with in a professional manner and procedures followed in line with Group Broking procedures provided
  • Utilise communication and negotiation techniques to explain the features and benefits of our products, to internal and external customers through professional advice delivered to our clients
  • Identify, report and resolve: - business unit Breaches / complaints / E&O and to respond positively to QA


Experience:

 

 

 

 

  • To have 3 years’ experience in advising and arranging commercial insurances
  • Previous Property or Liability experience essential
  • Experience within the Childcare sector is desirable although not essential
  • Good knowledge of MS office applications
  • Undertake and pass minimum competency in both general insurance subjects and subjects relevant to your specialisms using the group internet-based training facility Athena


Further information
Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.

Our employee’s success isn’t measured on time spent in the office, so please talk to us about your flexible working needs. PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Your application will be treated in the strictest confidence.