Position Title: Assistant Boutique Manager - 30 Hours Per Week
Department: Retail
Reports to: Boutique Manager
Position Description
The main responsibilities of this role are: As an ambassador for L’Occitane, this role is to assist the Store Manager to effectively manage the store and team to consistently achieve the store operational and financial objectives.
Does this position have supervisory responsibilities? Yes
Major Responsibilities
To support the Store Manager in all day to day operational and personnel responsibilities. To be the role model and “Buddy” of all new store employees and to assist in the management of the induction program. Sales and Customer Service role model to Store employees. To assist the manager with stock management and stock takes To deputize in the absence of the manager with full administrative responsibility and reporting for the store. In conjunction with the store manager, manage the VM and housekeeping responsibilities for the store in a consistent and timely fashion and in line with company guidelines. Coordination of the store rota and management of staff time keeping and absence reporting. To drive KPI’S and drive results in order to reach and exceed targets. Required Knowledge & Competencies
Acts as role model for others in team Is confident in presenting company information to others Acts to achieve departmental objectives Helps to develop others understanding of company procedures, true stories and structure Proactively seeks ways to enhance own performance Develops brand and product awareness to improve service To be target focused with a desire to achieve goals set around store performance What we need from you:
2 years retail experience – 1 year minimum at management level PC literate – Word, Excel, Outlook Knowledge, qualification and interest in the industry Ability to demonstrate examples of achieving results and KPI’s Proven ability to develop team – coaching. Basic understanding of HR and H&S _______________________________________________________________________
What we offer you!*
Generous staff discount to use on all your favourite L’Occitane products! Training Product Allocation every month! Generous holiday allowance, increasing with length of service Extra day holiday if you get married Pension scheme My L’Occitane Rewards: Discount/Cashback on high street retailers GymFlex, Cycle to Work, SmartTech, Childcare Vouchers Bonus Structure Much, much more! *Some benefit eligibility is based on length of service
