Assistant IT Manager

Assistant IT Manager

This is a role where you can make your mark. With your experience of leading or managing a technical team coupled with your operational experience of IT infrastructures and networks, you will have the opportunity to be part of shaping technological solutions that manage our service provision today and provide solutions that support our growth in the future.

Assistant IT Manager Responsibilities:

As our Deputy Technology Manager, you will be responsible for managing and developing a small team and report into the Technology Manager. You will manage the day-to-day service delivery in a mixed Windows and Mac environment.

Responsibilities will include; overseeing IT infrastructure and ensure it is fit for purspose, identifying potential issues and possible opportunities. Ensure Help desk runs smoothly and jobs are prioritised to business needs. Responsible for 3rd line trouble shooting. Have the ability to interpret and produce relevant KPIs.
Key systems are VN Ware, CISCO, LAN, WAN, DNS and DHCP

There may be the occasional need to be On Call over weekends and evenings.

Assistant IT Manager Requirements:

So that you can make your mark as quickly as possible, we will need you to be a true team player, have a proactive and collaborative style and an infectious drive to embed a service and results focused culture throughout your team, as well as a genuine desire to develop your team to release their full potential.
Strong knowledge of VN Ware, Cisco, Lan, Wan, DNS and DHCP is esstiential. Previous experience of Managing a team. The ability to priorites workload and identify security issues. You will ideally be a member of chartered insititute of BCS although this is not essential. Have a minimum of 2 years Managment experience.

About Newlife the Charity for Disabled Children:

At Newlife, our mission, simply put, is to change the lives of disabled children and their families. We provide access to the vital equipment they rely on, offer information and support through our team of dedicated healthcare professionals, sponsor pioneering medical research into the causes of birth defects and offer families a voice through our campaigns for change.

We are not like any other charity. All of the stock in our stores is new, donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.

What we do and how we do it is unique and being part of the Newlife family is very special. Our team members are passionate about what they do and the contribution they make in helping the families we work with.

This is a truly great opportunity to make your mark and be part of creating something amazing!

Location: Cannock, WS11 7GF (with occasional travel)

Job type: Full Time, Permanent, 37.5 hours per week

Salary: up to £36,000 per annum depending on experience

Benefits: we can offer you the flexibility you need to help you strike the right balance between home and work. In addition to a competitive salary, you will also receive 31 days holiday (including Bank Holidays), health cash plan membership, team member store discount, company sick pay and pension scheme membership…. and of course the satisfaction of knowing that what you do is making a difference!

You may have experience of the following: IT Manager, Technical Support Manager, IT Support Manager, Infrastructure Manager, Network Manager, Helpdesk Manager, Technical Support Engineer, IT Support Engineer, IT Support Technician, Senior IT Support Engineer, Assistant IT Manager, Assistant Support Manager, etc.

Ref: 93282