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Assistant Officer, Service Desk Operations Live Services (24/7 Shift Worker)

Live Services is part of the Technology Command. We manage the day to day operation of the NCA IT estate, ensuring the on-going delivery of suitably assured and operational IT services to users, responding to incidents and escalations as they arise. As an NCA officer you can make a difference! We are at the forefront of law enforcement in the UK and we look for a wide variety of skills and experience to protect the public. Whatever your role you will have a vital part to play. We are currently looking to recruit x2 G6 Assistant Officers (24/7 shift workers) to join Service Desk Operations within Technology Command.

As part of a team of live service professionals, successful candidates will provide supervised technical support to mission critical radio users, provide general IT service support to the NCA, including support for the in house mobility services. The ideal candidate will demonstrate proficiency in IT, in particular the use of Microsoft Office packages, have excellent interpersonal and customer facing skills, and administrative/organisational skills with ability to multitask.

If you want to make the UK a safer place, apply today.