This role is right up your high street
Banking Associate may not sound like the perfect fit when your CV is full of experience. But this is Virgin. The role is what you make it. Customers are everything to us and we take the service we deliver to them very seriously. (But we make sure we have fun delivering it.).
We’re looking for smart, warm and worldly people to join our Store team in Chelmsford. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. If that sounds like your cup of tea, we'll make you one.
Your history is history
Do pride yourself on providing exceptional customer service, always going the extra mile to dazzle and delight customers? If so, you don't need to have worked in a bank before. We just need people who understand how our customers want to be treated. If you think you can help our customers love us, we want to hear from you, whatever your history.
Willing and sociable
We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome (which you are).
RED HOT rewards
Salaries range from £20,790 (including London allowance) a year, depending on your experience, but that’s just the tip of the iceberg. We’ve a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.
Contract: 12 month FTC
Hours: 37.5 hours to include 26 Saturdays per year.
Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you.
Don't just take our word for it - the proof is in the testimonial!
“VM Chelmsford Store is a small hard working team. We pride ourselves on our genuine Customer Service and really bringing the VM values to life. We support and encourage each other to achieve our full potential.” Banking Associate in Chelmsford.
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process.
The early bird gets the worm…. We sometimes close our adverts early due to high volumes, so make sure you apply as soon as you can.