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Banking Associate

This role is right up your High Street

Customers are everything to us and we take the service we deliver to them very seriously. (But we make sure we have fun delivering it.).

We’re looking for smart, warm and worldly people to join our Store team in Whitley Bay it’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. The team at Whitley Bay are a great bunch of guys and gals who will support you on your Virgin Money adventure, you're going to love working with them! 

Life: Work Balance

At Virgin Money, we don't believe in work: life balance - we think life should come first. We find that people with interesting lives outside of work make brilliant Banking Associates. Maybe you're a stay-at-home dad, maybe you're juggling work and study or maybe you're retired but want to keep busy. However you want to balance your life with your work, we'd love to hear from you.

Willing and sociable

We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal. We’re not after robots. We’re after individuals. Interesting people who are interested in people.

No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.

RED HOT rewards

Salaries range from £18,000 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We’ve a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card.   If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.

In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.

Contract: 12 month FTC

Hours: 23 hours per week - Mon 10:00-15:00, Tues 11:00–15:00, Thurs 10:00-15:00, Fri 9:00-17:00 and alternative Saturdays 09:00-13:00.

Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you.

Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success.  We’re also happy to talk flexible working with you.

Please be aware that all offers of employment are subject to pre-employment screening checks.