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Banking Associate - Credit Cards

Calling all customer service aficionados

Our Credit Cards Operations Team are looking for customer service passionistas to join their oh so fun and ever-growing team. It will be your job to assist our wonderful customers with any questions or queries they have about their Virgin Money credit cards. And if you have a tech savvy head on your shoulders, even better. As a Banking Associate, you are our brand ambassadors, making sure the buzz about our brand is as alive as ever.

Banking, but better

You mightn’t have ever considered a career in banking. Maybe you thought your zest for life and outgoing personality wouldn’t fit in? Well it’s time to forget whatever you previously thought about working in a bank, and let us show you how we do things at Virgin Money.

When our Banking Associates aren’t chilling out in our games room or running the Virgin Money Marathon, they’re delivering top-notch service that makes our customers love us. We’re on a quest to make banking brilliant, and to make Everyone Better Off. Won’t you join us?

Everyone’s a winner, baby

At Virgin Money, we want to be more than just an employer. The well-being of all of our employees is massively important to us. We’ve created an environment where environment where people can really develop, both personally and professionally. Because when you’re happy, and our customers our happy, that makes us seriously happy.

It’s all good

As our way of saying thanks for all of your efforts, as well as a starting salary of £18,000, we offer a benefits package that is full to the brim with perks you just won’t find anywhere else! From the serious stuff like life assurance, private healthcare and pension, to the fun stuff like a Tribe Card which entitles you to hefty discounts across the Virgin group, 27 days annual leave per year with the option to purchase 3 additional days, and two paid volunteer days per year so you can donate your time and skills to a worthy cause.

Contract: 12 months

Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success.

Please be aware that all offers of employment are subject to pre-employment screening checks.