About the job
This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.
We are an equal opportunity employer and value diversity and inclusion at the Home Office. We are committed to creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
Border Force Officer Role
As a Border Force Officer, you will be part of a 24 hour a day, 365 days a year operation and you will be working at one of the UK’s 140 seaports.
The primary duties are International Trade activity. This role will focus heavily on Border Force’s Operational Delivery in light of Britain’s Exit from the EU. You would be responsible for delivering a wide variety of tasks, in a seaport/maritime environment which may include but are not limited to:
• line management responsibility for Border Force Assistant Officers and Apprentices.
•Support in Processing of documentation/data;
•Supply chain assurance activity;
•Resolving problems in relation to assessment and interception of targets and deciding best course of action;
•Contributing to risk testing by gathering and making best use of intelligence; •Dealing with casework / queries;
•Investigating errors and initiating offence action as appropriate including attendance as an official witness in court; Replying to correspondence and complaints within charter standards;
•Interpreting and applying law, controls and regulations; Ensuring operations comply with law and departmental strategies. Reporting the outcome of any investigation as a witness in court when required.
Because of the work we do and the places we work Border Force staff can operate in sometimes difficult and pressurised environments. For this role team working is important and making well balanced decisions is key. As an officer working for Border Force you may have line management responsibility for Border Force Assistant Officers and Border Force Administrative Assistants.
Previous background in security is not required. Instead, you should be able to work flexibly within a team environment, as priorities can change rapidly.
Successful candidates will need to demonstrate:
• Strong interpersonal skills and ability to be confident when working with the public;
• Experience as a team-player, supporting colleagues and team members to deliver key outcomes;
• The ability to plan, collaborate, and deliver, including through others, to short deadlines;
• Good written and oral communication and data entry skills:
A full manual UK Driving licence is essential at the following ports:-
Tyne, Heysham, Hull/Goole, Liverpool, Killinghome, Immingham/Grimsby, Teesport/Hartlepool &, Dover/Folkestone
A full manual UK Driving licence is desirable at the following ports:-
Fishguard, Pembroke Docks, Newhaven, Poole, Plymouth, Purfleet, Felixstowe, Thamesport, Tilbury, Sheerness, Harwich & Heathrow
Training and Development
We are committed to investing in our staff and offer a range of work-based training and qualifications, coaching and mentoring opportunities, with a guaranteed five days of learning and five days volunteering per year. A career in Border Force can be extremely rewarding and you will be supported through a training programme of several courses. Your training period is crucial to preparing you for your initial career as a Border Force officer.
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Personal Safety Training (PST) which develops skills in personal safety, arrest and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training.
While Posts are open to full and part-time staff. Due to the current business position, part-time opportunities are very limited and cannot be guaranteed.
If all of this sounds like you then we would love to hear from you. Please refer to the candidate pack below for further information.
If you do not hold the minimum qualifications listed above you must meet one of the criteria below before applying,
• Border Force will also consider applications from individuals with relevant skills and experience gained from security, regulatory or
investigatory work that might be successfully utilised in the Border Force Officer role.
• Examples of relevant experience include previous work for Border Force,immigration casework, revenue compliance and fraud investigation, although this list is not exhaustive.
We'll assess you against these behaviours during the selection process:
- Working Together
- Communicating and Influencing
- Developing Self and Others