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Border Force, Readiness Task Force (RTF), Border Force Officer

Location

Heathrow Airport, Horley (Gatwick Airport), Folkestone, Felixstowe, Middlesbrough (Teesport) and Hull, with an expectation you will regularly deploy to BF locations across the UK

About the job

Summary

The Home Office is here to make our country safer. Border Force is a Law Enforcement arm of the Home Office with primary responsibility for UK Border Security, including counter terrorism, immigration and customs matters. We are responsible for managing the UK border control by enforcing immigration and customs regulations and working with the wider Home Office on organised crime, modern slavery and trafficking.

Border Force is an operational command of the Home Office. Our strategic aim is to secure the UK’s border and promote national prosperity. Border Force delivers this by undertaking immigration, customs and security checks on passengers and freight crossing the UK border. Under the Director General, Paul Lincoln, Border Force is undertaking a significant transformation programme to deliver its goal of being the best border force in the world, built around core values of respect, discipline, commitment and moral courage.

The National Operational Headquarters (Nat Ops HQ) is at the centre of Border Force operations and is a crucial component of delivering successful operations within Border Force. The RTF was created in 2018 to give Border Force additional resilience and flexibility ahead of EU Exit. It is currently split between 27 operational teams across the 5 regional commands and this is an exciting opportunity to become part of a multi-skilled mobile team to support Border Force in meeting changing requirements.

This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.

We are an equal opportunity employer and value diversity and inclusion at the Home Office. We are committed to creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

The post will be shift working on an annualised hours basis. The role requires weekend, bank holiday and shift working for which Additional Hours Allowance (AHA) is payable. Successful applicant will be expected to show a high degree of flexibility and work a range of shifts including: early starts, late finishes, weekends, night work and possibly on call. The AHA percentage payable is currently 48.65% but subject to annual review in line with departmental guidelines.

Job description

As a job holder you will be deployed in a mobile team capacity and will be trained as a multi-functional officer. Mobile teams are deployed to high priority activity including freight, primary control point (PCP) and a wide range of activity. You can expect to be deployed on tasks that support other strategic objectives which may require you to deploy away from your base location on a regular basis.

Some deployments will be within daily travel however you will be required to be flexible about overnight stays within your shift roster to meet business need. Expenses will be paid in line with policy.
These posts are mobile. This means that you would have a base location where you and your team would be based from. However, you will be expected to deploy overnight with your team to any Home Office location within the UK, Northern France and Belgium. These periods of deployment could be occasional or regular and the duration can last up to several days.

We are looking for applicants who understand that these roles are mobile and flexible. You will be asked to detail in your application that you understand and accept that these posts will cover a wide range of multi-skilled duties and within a range of locations dependent on business needs.

Border Force has five operational regions in the UK: North, Central, Heathrow, South, and South & Europe. The regions have responsibility for securing the border 24 hours a day, 365 days a year at the UK’s seaports, airports, postal depots and national rail. This includes the Eurostar from Brussels and Paris to St Pancras International and the Eurotunnel from Coquelles to Cheriton. Operational staff are engaged in a variety of exciting and flexible roles – this includes checking all passengers arriving at airports, seaports and rail for immigration control purposes as well as the detection and interception of prohibited goods (such as drugs, cash, tobacco, alcohol, firearms, counterfeit goods). We do this at passenger and freight controls, covering people arriving on planes, by foot, in cars and coaches and freight vehicles, as well as air freight and sea containers. Staff can also expect to be deployed on other key tasks such as Radiological Nuclear Detection roles and support strategic objectives such as counter terrorism and human trafficking, which may require working across sites rather than one location, as well as in a mobile capacity inland.

You would be expected to be responsible for delivery of a wide variety of tasks, in an airport or seaport/maritime environment, which may include but are not limited to:

• Operating the EU / EEA primary control point (PCP), making decisions to allow free movement of EEA and Swiss nationals and taking appropriate action in cases where further examination is required (e.g. suspected forgeries, impostors, child traffickers, or where the Border Force has identified that further questioning is required of the passenger);
• Operating the non-EEA primary control point (PCP), making decisions to admit non-EEA passengers under the Immigration Act;
• Profiling people, goods and vehicles for border offences, making referrals to the secondary examination area, conducting and noting interviews as necessary;
• Conducting casework and dealing with associated queries resulting from work on the PCP;
• Detecting and assisting in the investigation of offences arising from the importation/exportation of prohibited and restricted goods and illicit importation of excisable goods;
• Gathering information from individuals and making appropriate notebook entries for evidential purposes. Attending court as an official witness and reporting own involvement in cases when required;
• Supporting general aviation and maritime operations, which will include visiting privately operated flights and vessel arrivals. This could be at your normal work location or at private airfields/marinas;
• Making arrests of persons, conducting the search of these people and their supervision. Assisting with the search of premises or vehicles;
• Ensuring arrangements are made for the issuing of appropriate documentation following a decision to detain, refuse entry or remove an individual;
• Demonstrating the professional behaviours associated with a law enforcement organisation;
• May have line management responsibility for Border Force Assistant Officers and Border Force Administrative Assistants but only in exceptional cases;
• Reporting and presenting the outcome of any investigation as a witness in court when required;
• Please note that you will be expected to drive to and from locations;
• Due to the mobile nature of this post it will include overnight stays (expenses and accommodation will be provided) as part of the operational requirements.

Please note that due to the mobile and flexible nature of these posts you will be expected to be deployed to support a wide range of multi-skilled duties as detailed above.

The Border Force Officer role can be physically demanding, and you may need to search cars/freight vehicles and will require a high level of flexibility and mobility to meet changing demands. In addition, you should be aware that these posts include working outside in sometimes adverse weather conditions.
 

Responsibilities

We are looking for staff who:

• Have excellent interpersonal skills and are flexible, adaptable and creative in solving problems and dealing with change;
• Are flexible and able to successfully perform a range of multi-skilled duties;
• Have a strong sense of personal ethics and honesty;
• Enjoy dealing with colleagues, members of the public and external stakeholders;
• Are able to confidently manage potentially difficult and challenging situations;
• Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team;
• Have leadership potential or demonstrated leadership ability;
• Think in an objective and analytical manner;
• Are robust at enforcing UK law whilst maintaining professionalism and sensitivity.

Essential Criteria:

- You must be a UK national;
- Hold a full and valid passport;
- Be a minimum of 18 years old, which is a legal requirement, as you will be required to work between midnight and 4am;
- Hold a full UK Driving Licence (manual) which you MUST present at interview;
- You must hold two A Levels at Grade E or higher. Please note that we will also accept equivalent qualifications at the same level achieved from a wide range of formal academic and vocational training providers as determined by Ofqual, including, for example, qualifications obtained in Scotland or some BTEC and higher level NVQs;
- SC clearance is required;

If you do not hold the minimum qualifications listed above you must meet one of the following criteria before applying: Border Force will also consider applications from individuals with relevant skills and experience gained from security, regulatory or investigatory work that might be successfully utilised in the Border Force Officer role;
• examples of relevant experience include previous work for Border Force;
• immigration casework;
• revenue compliance and fraud investigation, although this list is not exhaustive.

Licences

Must hold a Full UK Driving Licence at time of applying.

Qualifications

You must hold two A Levels at Grade E or higher. Please note that we will also accept equivalent qualifications at the same level achieved from a wide range of formal academic and vocational training providers as determined by Ofqual, including, for example, qualifications obtained in Scotland or some BTEC and higher level NVQs.

If you are invited to interview you would be asked to supply proof that you meet the qualification requirement.

If you do not hold the minimum qualifications listed above you must meet one of the following criteria before applying: Border Force will also consider applications from individuals with relevant skills and experience gained from security, regulatory or investigatory work that might be successfully utilised in the Border Force Officer role;
• examples of relevant experience include previous work for Border Force;
• immigration casework;
• revenue compliance and fraud investigation, although this list is not exhaustive.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
 
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