The Home Of Flexible Working, Find Your Flex Logo

Call Centre Operative

  • Location


  • Sector:

    Customer Service, Contact Centers

  • Job type:

    Full-time Flexible

  • Salary:

    £8.71 - £8.97 per hour, Benefits: Flexible hours & Holidays

  • Contact:

    Blue Arrow Catering

  • Job ref:


  • Published:

    7 months ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Client:


Blue Arrow are recruiting for experienced customer support agents to work within a large telecommunications provider in Darlington.

The role will be within the Channel Returns Department which is a customer facing team dealing with incoming & outgoing calls to Direct Customers wishing to return their equipment.


37.5 hours Monday-Friday or 39.5 hours 3on 3off rotation which can include weekends.

Responsibilities include:

-Speaking directly to customers regarding the return of their product. 
-Liaising with other departments & retailers on behalf of customers. 
-Checking stock sheets for equipment availability. 
-General Admin throughout the day.

Two weeks paid training will be provided.

  • Provide the best customer service
  • Have Good Communication Skills
  • Have a high level of accuracy
  • Adaptability to change quickly
  • Be able to work under pressure
  • Excellent at multi-tasking
  • Good time keeper
  • Be a Team Player
  • Have basic IT skills

You might even:
  • Have Call centre experience
  • Have knowledge of the telecommunications industry

This is a fantastic opportunity for anyone looking for consistent hours which accommodates the work life balance we all seek.