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Client Director - Government Property Agency

This role is for the Government Property Agency.

To realise greater value from UK Central Government’s substantial investment in land and property the 2015 Budget announced that the Government would implement a new commercially-driven approach to asset management across the central government estate The initiative has been jointly sponsored HM Treasury (HMT) and Cabinet Office (CO), and the new Government Property Agency launched in April 2018.

The Client Director role exists to lead relationship building and opportunity discovery and development with one or more Central Government Departments and/or Arm’s Length Bodies (ALBs).

Over time, the intention is that client organisations will choose GPA as their preferred source of estates services, solutions and strategic advice. The role will typically involve the development of an expanding portfolio of services and programmes involving annual spend in the £10m’s and above.

Reporting to the Client Solutions Director this post is required to:

• Establish and develop strong relationships with the senior teams in client Departments and ALBs, building understanding of their respective business models and leading conversations to uncover and progress opportunities for commercial and operational breakthroughs.

• Build a pipeline of services, solutions and transformation work to fulfil the GPA’s business development plan and fulfil role-specific and client-specific financial targets.

• Create and lead virtual teams to progress specific opportunities from idea through to contractual commitment - working with solutions specialists across Client Solutions, Commercial, Programmes, Operations, Finance Directorates and delivery partners as appropriate.

• Observe the GPA’s sales and commercial practices and control mechanisms at all times.

• Expect and foster exceptionally high standards and performance from all teams (both in-house and out-sourced) in both the quality of the ideas and solutions and in their style of working and personal competencies and behaviours.

• Contribute to the development of the GPA’s propositions and market/commercial insight.

Essential Criteria

• Significant experience (around 10 years plus) in a Client Director or similar role. Must be able to demonstrate capability and track-record in building and orchestrating complex multi-level relationship (including C-level) and identifying/shaping/closing material commercial opportunities and mobilising pursuit and delivery teams, all within the context of the property discipline and its operation in both the public and private sector.

• Good grounding in large scale portfolio estates strategy and operations, ideally with some Central Government track record, including experience in solutions and transformation work i.e. where estates are the enabler for wider business change.

• Personal and Professional credibility coupled with excellent business development, client partnering and negotiating skills honed in complex delivery environments.

• Excellent communication, stakeholder management and influencing skills, used to operating at the most senior levels and able to convey and convince Sponsors and Board members that the ambitions are achievable, and that legal, financial and reputational risks can be mitigated.

• Broad-based experience in projects, programmes, solutions, strategy and advisory work.

• First degree essential and property professional qualifications preferred or relevant profession experience / membership of a professional organisation.