Commercial Strategy Manager

Role: Commercial Strategy Manager

Function: Finance (Commercial Strategy)

Location: Holborn/Dunstable/Home with flexibility.  We are currently working remotely like most but do support remote working long term 

Employment Type: Permanent, Full Time

Salary: c. £80K basic + Benefits

We have an exciting opportunity for a Commercial Strategy Manager here at Whitbread. The Commercial Strategy Manager is a fundamental role contributing to our ongoing commercial success for brands such as Premier Inn and Bar & Block. As a key member of the Commercial Team within Finance you will lead cross functional projects and analyses to determine drivers of commercial performance and unearth strategic and tactical opportunities.   

As a leading British business of more than 275 years standing, we have experienced turbulent times before and adapted and evolved to remain one of the hospitality sector’s most successful companies. Built on such robust foundations, our expertise has meant we responded decisively throughout this year with our teams, guests and the continuity of our business at the heart of every decision we made. We acted quickly, to ensure we were prepared for the future, whatever it may hold. 

What continues to set us apart are our excellent products and people. We have much loved brands such as Beefeater, Brewers Fayre, Bar + Block alongside exciting up and coming propositions such as Cookhouse & Pub. And in Premier Inn, we have the UK’s favourite budget hotel chain, currently outperforming the market and ambitious for more as we execute our plans in both the UK and Germany. At Whitbread, we remain true to our values and put our people at the centre of everything we do. We’d love you to join us on the journey!

What you will be doing:

  • You will drive commercial performance by covering a breadth of areas including, pricing algorithms, digital marketing, ecommerce and all ancillary sales
  • Run strategy projects or project workstreams and input into business planning process, running the projects will involve a combination of problem solving, case for change, stakeholder engagement, implementation planning
  • For the relevant area, understand what we do today and the drivers of the costs, customer satisfaction / issues, how the process works and impact on the other business areas 
  • Use insight based on a combination robust analysis of relevant data, review of other industries and competitor best practice, latest relevant technology trends and the vast level of accumulated knowledge across the business to support development of any proposed solutions
  • Build business case for proposed solution indicating the financial customer and team impact 
  • Develop communications plan in line with projects and case changes 
  • Partner and work with stakeholders are well managed throughout the project and people affected by the programme / change are actively involved and engaged 
  • Influence and support Directors, Executive committee, Operational and Support Centre Teams


 Why we’d love you to apply:

  • Previous experience within a Commercial Strategic orientated role within a large corporate environment or consultancy
  • Good project management experience and approaches, tools and phases of the project lifecycle 
  • Brilliant stakeholder engagement with the ability to influence up to a senior level 
  • Strong strategic grasp, experience in planning as well as adding value to the business through excellent commercial judgement 
  • Brilliant analytical capability with a structured and methodical approach to business analysis 
  • Brilliant commercial judgement with the ability to spot opportunities using data and insights  
  • Excellent communication with the ability to engage, actively listen to ensure problem solving is identified at the root cause

 In return, we will offer you:

  • A Market competitive salary
  • Up to 30% Bonus
  • Car or Car allowance option
  • Sharesave scheme
  • A collaborative work culture that focuses on enabling your success and continuing your personal development
  • A genuine flexible working policy
  • Individual BUPA healthcare
  • Optional contributory pension matched up to 10%
  • Up to 25% discount off our brands 
  • Perks at work