Crew Member – Zip by Premier Inn
Fixed Term Contract - 12 hours per week
Here at Zip we’re proud to be part of the UK’s biggest hotel brand. There are three keys to our success: comfy accommodation of real quality, truly affordable prices, and dedicated teams of brilliant people. Join one of those teams and you’ll help us achieve our ambitions to grow - in a big way. We are proud to be part of the Whitbread family of brands. As the UK’s largest operator of hotels & restaurants, We make everyday experiences special for millions of guests and we also create excellent career opportunities for people like you!
Whatever our guests need ZIP for, you’ll be there to help them get it done. Whether they want a drink or a light snack at the bar, or just want to head up to their room, you will be there at every stage of their guest journey. Our Crew members at Zip are multi skilled across all our departments so whether guests need their room adapting to a double or a bacon sandwich at breakfast – our teams can do it all!
Every guest is special, and you’ll make sure they know it. Using your local knowledge to give advice on great places to go, or to buy the best birthday gift, you’ll be the key to a great stay at the hotel. If our guests have a problem or concern, you’ll have the solution. They’ll see you in reception, and they’ll see you helping out in the bar and restaurant. Quite simply, you’ll help to make sure every service a guest makes use of within the hotel gives a great experience, all-round.
You don’t need previous experience to join us in this role. It’s all about what you can bring as a person. In a varied role like this, it’s vital that you are highly organised, with the ability to manage your own time. You’re calm under pressure and good at solving problems. Basic IT skills matter too. Naturally, we’ll expect you to be a brilliant communicator, with real passion and enthusiasm for your role. Like all of us, you really care about our customers. You’re committed to your colleagues too, and you’ll work hard for them. Crucially, you always strive to be the best in everything you do.
Our guests may Zip in and out, but you’re here for the long run. Our training and development programmes are one of the best, whether your looking to be the next Hotel Manager, or whether you want to move to our restaurant brands, we will have something to ensure we can help you achieve your goal. Benefiting from the best training and development programmes in the industry and, if you work more than 16 hours a week with us, you could also choose to study for an apprenticeship, giving you nationally recognised qualifications that are yours to keep!
Remember, wherever you’re coming from, we will help you get to anywhere you want to go. So, are you ready to make a difference for our guests, colleagues and your career?