What you’ll do:
Hours – 37.5 hours – Flexible over 7 days
-Engage, motivate and inspire your team to give their best.
-Provide guidance and support whenever needed.
-Help your team to have the best conversations with customers.
-Put the customer service at the heart of everything you do.
-Take pride in seeing them flourish.
What you’ll bring:
-Demonstrate a proven ability to motivate, empower, coach and develop people.
-Track record of leading large teams in a contact centre environment or similar.
-Enjoy a sense of ownership.
-Be comfortable in working to and delivering on your own KPI’s.
Cv’s aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky.
We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by emailing: email@example.com
There’s a reason people can’t stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few:
-Free Sky Q, for the TV you love all in one place
-Discounted Mobile and broadband
-We offer a whole range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare and discounts to over 800 retailers to name a few.
A range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers.
Where you’ll work:
Sky Contact Centre – Dunfermline