To be a success, you’ll need to be enthusiastic, self-motivated, willing to work on a shift roster that includes some weekends and nights and, above all, happy to pitch in and help others. If you’ve provided excellent customer service in a call centre environment before, or have experience dealing with members of the public in a similar role, even better (though this is not essential). What is for certain is that you have great communication skills and love working as part of a team and building strong working relationships with colleagues at all levels. What’s more, because you’ll often deal with people in stressful situations, it’s vital that you have what it takes to instantly put customers at ease and confidently seek a pragmatic solution. Sound like you? Then let’s talk.
These positions are based in Oldbury, West Midlands, B69 2AG
Hours Currently 6 Days On, 3 Days Off - This could be subject to change
- A combination of early starts and late finishes
- All applicants must be available to work shifts
- Weekdays, Weekends and Night Working