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Customer Service Advisor

  • Location

    Watford, Hertfordshire

  • Sector:

    Customer Service

  • Job type:

    Full-time Flexible

  • Salary:

    £9.74 - £10.64 per hour

  • Contact:

    Blue Arrow

  • Job ref:

    JO-1901-1519_1547221475

  • Published:

    2 months ago

  • Expiry date:

    2019-02-08

  • Client:

    #

Would you like to work for an award winning and thriving international business with excellent career opportunities?

Is giving excellent Customer Service something you thrive on?

We are looking for a large number of Customer Service Advisors based for an international retail Head Office in Watford town centre.

With a fantastic hourly rate, there is excellent earning potential for anyone with a strong work ethic and flexible attitude. Although initially on a Temp basis, there is an opportunity to go onto a Permanent contract. We have a number of shifts available, details below.

Key information:

  • Hours: 37.5 hours a week. Shifts between 8am - 8pm Monday - Friday, Saturday - 9am - 5pm, Sunday - 8am - 4pm (1 weekend in 3 )
  • Salary - £9.74 per hour rising to £10.64 per hour after 12 weeks
  • Location: Watford Town Centre WD17 - Closet Tube station Watford (Metropolitan line) and Watford Junction (Overground).


Benefits:

  • At least 28 days holiday (based on working 37.5 hours a week)
  • Pension
  • Flexible benefits scheme including Retail discounts
  • Discounted Staff Canteen
  • New Mobile App to manage your Shifts/Availability/Holiday etc.


Key responsibilities include:

  • Answering inbound telephone calls from customers, dealing with queries and resolving issues.
  • Liaising with the store network and other internal departments to ensure swift resolution of customer enquiries
  • Managing a busy email inbox and ensure you are replying to customer queries


Skills/Experience required:

  • Previous customer service experience (ideally phone based, but not essential)
  • Excellent verbal and written communication skills
  • Flexible attitude


Click "Apply" today or contact Chandani Jethwa in our Harrow Team on 02088610770 for further details.