Customer Service Assistant

  • Location

    Bolton

  • Sector:

    Customer Service

  • Job type:

    Full-time Flexible

  • Salary:

    £17,850 per annum

  • Job ref:

    91401

  • Published:

    8 months ago

  • Duration:

    n/a

  • Expiry date:

    2020-02-13

  • Startdate:

    2020-01-16 00:00:00

  • Client:

    #

Customer Service Assistant

You will join us as a Customer Service Assistant working within a shared administration services centre, the role will be varied. You will be responsible, along with other members of your team, for providing efficient delivery of associated front-line housing services dealing mainly with telephone enquiries and administration.

Customer Service Assistant Requirements:

Experienced in working as part of a team, excellent communication skills and good IT skills are crucial to the successful delivery of these important services to internal and external communication. Previous experience of providing front line services in a busy office environment and working within a shared services environment is essential. There will be occasions where out of hours shifts may be required so you must have a flexible approach to working hours.

A Disclosure and Barring Service Basic Certificate will be required for these roles.

As an equal opportunities employer, our client welcomes applications from all sections of the community.

About Salvation Army Housing Association:

Would you like a meaningful job that makes a difference, with flexibility and real potential for growth?

The Salvation Army Housing Association (saha) is an organisation that provides a range of housing and varied support services to vulnerable people. Our aim is to support people in achieving their full potential. We are currently going through a large period of growth and have a vacancy for a Customer Service Assistant.

Location: Bolton Regional Office

Job type: Full Time, Permanent, 35 hours per week

Salary: £17,850 per annum

Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee Health Assistance Programme. Professional development opportunities and flexible working arrangements.

Closing date: 9th February 2020 - Please be advised that this vacancy might close earlier depending on the number of successful applicants.

Interview dates: TBC

You may have experience of the following: Customer Service Advisor, Customer Service Executive, Customer Service Officer, Customer Service Representative, Contact Centre Operative, Customer Service Agent, Call Centre Operative, Customer Support, Client Support, etc

The Salvation Army Housing Association (saha) is an equal opportunities employer. We are committed to equality and diversity and welcome applicants from all sections of the community.

Ref: 91401