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Deputy Lounge Manager

Give our customers the VIP treatment

Virgin Money Stores and Lounges are about more than money and banking – they’re designed to be places where our customers can relax and local communities come together. They are all part of our ambition to be a very different kind of bank - one that makes everyone better off.

If you've hungry for a challenge and can demonstrate management experience in the world of hospitality, events management and retail or customer service and you have a real desire and drive to deliver magic moments for our customers – we have the role for you!

A positive and enthusiastic ‘can do’ attitude sets you apart from the rest - your ability to be flexible and adaptable knows no limit, working very closely with the Lounge Manager you will be required to deputise in their absence.

Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant Lounges with banking facilities you'll be responsible for making sure that the Customer experience exceeds all expectations on each and every visit! Constantly on the lookout for opportunities to increase footfall and Lounge membership; to succeed in this role you’ll need previous experience in a dynamic, creative and leading edge retail environment, even better if this has been gained in a regulatory sales environment.

Above all, we’re looking for  someone who is comfortable operating in a digitally-led environment with an aptitude for technology and the confidence to show others how, your self-motivation and  your ability to coach & motivate others, challenging colleagues to continually improve and strive to fulfil their potential and achieve things they never thought possible.

A big part of the role is all about your ability to network within the local community, along with your team, to continually create great exposure for the Lounge and Virgin Money.

On our journey to make things better, we never stop looking at how every bit of banking works, including how we reward our people. Our package rewards excellence, protects health and well-being and is always fair and competitive.

Are you an inspiring leader, that’s hungry for a challenge, then we’ve got the role for you…

Our aim is to nurture a skilled, diverse and committed workforce where every individual – regardless of background – can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We are also happy, to talk flexible working with you.

Salary: from £22,500 per annum depending on experience plus amazing benefits

Hours: 37.5 - Monday to Sunday on a 6 week rota

Contract: 6 month Secondment

If you want to be part of our journey all you need to do is click on ‘Apply’ below.

Please be aware that all offers of employment are subject to pre-employment screening checks.