Director of Business Strategy


DWP Hub locations are currently London, Leeds, Newcastle, Sheffield, Manchester, and Blackpool. The Department is committed to promoting flexible ways of working to enable the business to operate at maximum efficiency. The business may require you to remote /home work to ensure you can continue to support the overriding business objective. Any remote or home working arrangement is temporary only (unless expressly agreed otherwise) and does not constitute a change to your designated place of work.



This is a fantastic opportunity to work in the largest Civil Service Department that touches the lives of citizens the length and breadth of the UK. What we do matter. We serve over 22 million customers a year - we keep children out of poverty; we help people without jobs to find work so that they can support themselves and their families; we ensure the most vulnerable in society are protected.

There’s never been a better time to work in Finance Group at DWP, we are a critical function as DWP delivers both scaling up and transformation in response to Covid-19 and the impact on the labour market.

We require a Director of Business Strategy to play a critical role in designing, influencing, and shaping the future direction of the Department. The post-holder will lead the development and delivery of the Department’s business strategy, partnering senior colleagues within DWP and in other government departments to identify and implement changes that improve outcomes for citizens and reduce cost.

To fulfil this requirement, we are looking for an experienced change leader, capable of leading and delivering whole system change across large and complex organisations, with experience of using customer insight to balance priorities and develop deliverable strategy and policy. You will be comfortable engaging with and influencing very senior stakeholders, with the communication skills to adapt your message to suit a varied audience

Job description

The Director of Business Strategy is a key strategic leadership role and includes:
Leading the development and delivery of DWP’s organisational strategy, engaging colleagues across the Department to turn DWP’s vision into a clear strategy and shape our future operating model.

Supporting senior leaders in shaping this strategy, determining prioritisation and driving its implementation.

Giving DWP people a clear view of how the department will deliver excellent services for our citizens in the future and the organisational reforms to achieve this.

Influencing how we develop and deliver new services, implementing the Department’s strategic priorities, our operating model and wider civil service reform.

Shaping how our Data, Digital, Estates, People and External partnerships will change over the next 4 years to deliver excellent services.

Leading horizon scanning work on the external environment, emerging trends and technologies, and influencing our approach to reflect these.


The successful candidate must be able to clearly demonstrate evidence against each of the following essential criteria:

The successful candidate will be an excellent strategic leader with a breadth of experience, including working in large complex organisations.

The successful candidate will have a strong focus on service delivery and organisational design.

You will be able to demonstrate your capability and/or learning potential against the following criteria:
A track record of setting the agenda and driving change, including experience of leading and delivering reforms in organisations of significant scale and complexity.

 Outstanding ability to build effective relationships at the most senior level with peer groups within your organisation and with external stakeholders at board/ministerial level, with strong communication and influencing skills, capable of working across organisational boundaries.

Demonstrable experience of strategy and policy development including using customer insight and data to drive decision-making.

Experience of translating multiple priorities into a clear and practical organisational strategy in a complex environment.

Strong and effective strategic judgment, capable of setting and communicating clear strategic direction to intern all teams, peers and stakeholders, influencing outcomes by stimulating new and creative thinking.

 The leadership of a diverse and inclusive team harnessing the talents of individuals and supporting innovation to achieve significant outcomes.

Apply today!