E-retail Manager

Gatwick, GB, RH6 0PA

Position Snapshot

Nespresso
e-Retail Manager

Gatwick

Competitive salary (in the region of £40,000 - 50,000 depending on experience) plus potential bonus + car allowance + fantastic benefits 

 

This is a full time permanent opportunity but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like. 
 

Position Summary

2020 you have been quite something. Unprecedented. Unparalleled. Extraordinary. And many other words in between.


Three words that also reflect the talent we’re looking for at Nespresso. With these unparalleled times, we’re looking for extraordinary people to join our already high-performing coffee business to continue our digital acceleration. We’re doubling down our investment in digital. For the long term. Investing in talent, building agility and unlocking potential. 

 

The Nespresso team are recruiting for a talented e-Retail Manager to join them who will manage the digital experience and eRetail strategy and deliverables for Nespresso UK&I across B2C and OOH to enable best in class digital experiences across our key trade partner's platforms. They will drive and accelerate our sales and conversion to new members of machine buying prospects on our trade partner sites specifically across Vertuo whilst ensuring a consistent customer experience across our trade partner sites/platforms and Nepresso platforms. Exploring and delivering new routes to drive new member conversion from our trade partner sites. 

 

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savoured at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

A day in the life of an e-Retail Manager..

As the e-Retail Manager at Nespresso you will be responsible for:

  1. Managing the digital experience and eRetail strategy and deliverables for Nespresso UKI across B2C and OOH to enable best in class digital experiences across our key trade partner's platforms. 
  2. Driving and accelerating our sales and conversion to new members of machine buying prospects on our trade partner sites specifically across Vertuo.
  3. Ensuring a consistent customer experience across our trade partner sites/platforms aligned to that on Nepresso platforms

 

You will do this by: 

  • Working with trade partners to activate seasonal promotions across their platforms to accelerate Vertuo mix
  • Working hand in hand with trade partners to create Nespresso branded content within their platforms to increase the digital brand experience and drive awareness of Nespresso brand purpose
  • Creating a "red carpet" journey from machine purchase through to the world of Nespresso in purchasing coffee and becoming a new Member
  • Accelerating year on year NM conversion for each retailer through mutually beneficial tactics and promotions
  • Supporting the KAM teams to align online to offline strategies in creating a clear omnichannel joint business plan
  • Ensuring a consistent customer experience across our trade partner sites/platforms aligned to that on Nepresso platforms
  • Delivering and executing promotions aligned to those on Nespresso owned platforms within trade partners
  • Proposing and activating new content and journeys aligned with Nespresso eCommerce and KAM teams into trade partners' digital teams

What will make you successful

The successful candidate will bring with them prior hands on experience successfully leading and managing e-retail partners such as Amazon, John Lewis, Currys ideally within a D2C business unit. They will thrive in a matrix organisation and have exceptional influencing skills. They will have an analytical and curious mindset with the ability to generate creative ideas. They will also:

  • Have fantastic relationship building skills both externally & internally
  • Have a high level of emotional intelligence and self-awareness.
  • Have the ability to handle diverse & matrixed teams 
  • Be confident and courageous with a strong ability to influence others.
  • Be able to communicate complex messages in a simple way
  • Be energised by tough challenges

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.


The closing date for this role is 8th January 2021


We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
Please note: During the Christmas period our job adverts will be advertised for a longer period of time to account for the Christmas break. This may mean there is a slight delay in our ability to update you on the status of your application with us.  We will update you as soon as possible at the beginning of January or sooner where possible.  

 

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers.  That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.  Be yourself, everyone else is taken!

 

 

Ready to take the next step?