Executive Officer - Emergency Preparedness, Resilience and Response (EPRR) Incident Response Team

The Department of Health and Social Care is a ministerial department which sponsors and works with 15 Arm’s Length Bodies to deliver the Secretary of State’s duty to promote a comprehensive health service “designed to secure improvement in the physical and mental health of the people of England; and in the prevention, diagnosis and treatment of physical and mental illness

Job description

In support of the Secretary of State’s overarching duty, the Department of Health & Social Care sets the direction and coordinates action across the health and care system. We are committed to providing for patients, service users and the public the highest quality and most compassionate health and care system in the world.

The Department of Health:

• leads, shapes and funds health and care in England, making sure people have the support, care and treatment they need, delivered with the compassion, respect and dignity they deserve.

• acts as the steward for the wider health and care system to ensure that it operates effectively as a whole to meet the needs of people and communities.

This involves:

• setting national priorities that reflect what patients, service users and the public value;
• securing and allocating resources to meet priorities and deliver services;
• sponsoring our national bodies by supporting them and holding them to account for the delivery of their role and functions (the Department
• sponsors and works with 15 arms length bodies);
• fostering relationships, collaborating with partner organisations, and ensuring that the system works well together;
• creating and updating the policy and legislative frameworks within which the health and social care system operates; and
• accounting to Parliament and the public for the effectiveness of the system.

The Department supports the health and social care system to develop local capability and capacity so that it can advance the quality of care for service users and improve outcomes. We support the Secretary of State, as the person ultimately accountable for the system. We support innovative and flexible working in DHSC. The department is underpinned by our shared values of working together to be stronger and more supportive.

The Secretary of State’s Priorities for the health and care system – including those of the Arm’s Length Bodies, are set out in the Department’s Shared Delivery Plan:

• improving out-of-hospital care;
• creating the safest, highest quality care services;
• maintaining and improving performance against core standards while achieving financial balance;
• improving the efficiency and productivity of the health and care system;
• preventing ill health and supporting people to live healthier lives;
• supporting research, innovation and growth;
• enabling people and communities to make decisions about their own health and care
• building and developing the workforce; and
• improving services through the use of digital technology, information and transparency.

More details about the Department and its Arm's Length Bodies can be obtained on the Department's website


A number of extremely exciting roles are available in the Global Health Group. You will be part of the EPRR Incident Response Team.

These roles will build your skills in portfolio management and governance working with the centre, private offices and across the health and care system.

If you are looking to working at the heart of the Emergency Preparedness programme and gain insights into every priority area for government, the NHS and the public, then this is the right team for you.

The EPRR Incident Response Team will deliver a bespoke level of support to the successful candidates including:

• Induction and orientation to the EPRR Incident Response Team, your role and the function of the IRT.
• Team, DHSC and OGD delivered training relevant to the role to support in decision making and managing developing and ongoing incidents.
• The Department, and EPRR Team, are committed to a programme of promoting positive health and well-being for all colleagues.
• There is a collective and strong emphasis on equality, diversity and inclusion across all aspects of the EPRR Incident Response Team’s work, recognising the positive impact of a diverse workforce.

These are challenging roles at the heart of global health. The successful candidate will need to be organised, resilient, able to prioritise, capable of making decisions and working on your own in a reactive environment. Excellent communication skills and the ability to remain calm and reliable under pressure are also essential.

You will be working in an exciting and fast paced environment. Being flexible and innovative is important as priorities can change throughout the day. This is an excellent opportunity to gain experience working as part of a friendly, welcoming and inclusive Incident Response Team.

The main duties of this role include, but are not limited to:

• Ensuring smooth day to day running of EPRR Incident Teams;
• Managing the EPRR Incident Team generic mailboxes, ensuring incoming emails are dealt with timeously and appropriately;
• Anticipating and identifying potential problems arising in the EPRR Incident Team mailbox.
• Taking the initiative to undertake action to resolve or minimise disruption;
• Responsibility for planning, organising and arranging internal and external meetings, telephone calls, catering, video conferences and visits, liaising with the relevant policy leads
• internally and stakeholders externally;
• Maintain Action and Contact logs and administration of distribution lists;
• Assess morning reports and daily intel, bring to the attention of Incident Directors/Team Leaders anything that may be of concern or early indications of a potential issue;
• Taking notes and actions of internal and external meetings, taking ownership of actions ensuring they are progressed through to resolution;
• Establishing contacts and maintaining good relationships across DHSC, Whitehall and with external stakeholders;
• Supporting Incident Directors and Team Leaders as requested.

We welcome applications from candidates of all backgrounds and are committed to supporting team members in their personal development. We actively encourage applications from people who work part time or as part of job-sharing arrangements. Several of our senior management team work in this way, and we support all of our team to work in a way enables them to balance work and life outside of work.

Person Specification

The successful candidate must be able to demonstrate success in the following areas:

• Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all.
• Drive, determination and good planning skills which enable you to deliver at pace and to target;
• Build and maintain effective relationships;
• Excellent written and verbal communication skills
• Ability to collaborate effectively and engagingly with others;
• Ability to work flexibly and as part of a team;
• Ability to work shifts;
• Ability to work from London office as required.


We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Delivering at Pace

Apply today!