About the role:
At Northern we pride ourselves on the service we deliver to our customers and we strive for excellence. As part of the train presentation/depot support team you will play a vital role in delivering a high cleaning service, to meet the requirements of our customers and other stakeholders. With new carriages, more services and a growing business it is our job to make Northern fit for the future. Daily; we expect you to carry out planned vehicle cleaning on the exterior of our trains to ensure we deliver a clean, presentable and functioning train for our customers. You will also maintain the upkeep of the depot, keeping walkways tidy and clear and undertaking any other work on the depot as required, subject to competence. Additionally, you may be expected to provide support for Train Presentation team as required
We are looking for highly motivated, reliable, and hardworking individuals to fulfil this role. Your greatest strength will be being part of a team, working to instructions and successfully maintaining high cleaning standards. Applicants should have a keen eye for detail, self-motivated and show initiative in tasks and duties. You will be an excellent communicator who can communicate and work effectively with colleagues and managers.
You should also be able to demonstrate the following:
*A natural pride in your work and an eye for detail
*Awareness of COSHH and basic Health & Safety is desirable, although training will be provided in the necessary safety procedures
*Good team working skills
*Good organisation and ability to adapt to daily changes
*Compliant with rules and regulations have flexibility to work across a number of locations and shift patterns (including evenings and weekends).
Our trains and stations operate 7 days a week across a whole range of different hours early morning and right into the night. So, if your lifestyle enables you to work flexible shifts in line with our customer expectations over an average of 35 hours per week this could be the job for you.
Our training programme:
Through training and continuous development, you will be given the necessary knowledge and skills to deliver the highest of standards, it is therefore essential that you are willing to develop and grow with us. On your first day you will complete a depot safety brief, about the location you will be working at, you will then go on to doing a Personal Track Safety course, if it is necessary. You will learn how we deliver a great customer service to help us build a Railway the North can be proud of.
We are transforming and we are on the lookout for smart, forward thinking and motivated people to join us on our journey. You'll help us to grow our business during this exciting time, shaping rail travel in the North and providing our customers with a service to be proud of. If this sounds like you, then you're in the right place. We've got lots of great things planned and we need more like-minded people, contributing fresh ideas, passion and commitment to bring our vision to life. You'll be joining a business that values its people, where hard work is rewarded, and development ect people to opportunities by providing a reliable and friendly train service. We have made significant progress since we started but there is much more that we want to achieve.
Benefits and Rewards:
By working as part of the Northern team, you will receive the following benefits:
*Free Travel on Northern services for you and your family*
*75% discount on all other Train Operating Companies leisure services*
*A generous holiday entitlement
*Maternity and Paternity Benefits - above the statutory minimum
*Full uniform for frontline facing roles
*Employee Assistance Programme - operating 24/7, giving a wide range of advice, support and useful information for employees
*And many more!
*Terms and conditions apply
Our selection Process:
Our selection processes are designed to make joining Northern as smooth as possible, it not only provides us with the information we need to decide whether you're the right person to deliver a great service to our customers, but also to make sure we're also the right team for you. Northern is an equal opportunities employer and a promoter of diversity and inclusion in the workplace.
Your on-line application:
The first thing you need to do is complete our online application form and tell us a little bit more about yourself. Once we have all your details, we will be back in touch to let you know what to expect.
Newcastle upon Tyne
Customer Service, Mechanical Engineering, Engineering, Facilities, Maintenance and Cleaning, Industrial & Manufacturing, Production & Manufacturing, Agrictulture & Environment, Supply Chain & Operations, Transport & Logistics, Flex roles in STEM, Engineering, Mechanical Engineering
£19,770 per annum
12 days ago
flexibility to work across a number of locations and shift patterns (including evenings and weekends).
About the role: