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Food and Beverage Associate

Food and Beverage Associate

Mercure Leeds Centre

We at The Loom (one of the hottest new restaurants in Leeds based in the Mercure Leeds Centre) are looking for part-time Food & Beverage Assistants to join our fantastic team! The roles are part time, 20 hours per week.

Our guests can enjoy exceptional British cuisine in our restuarant, which boasts a laid-back, trendy atmosphere and an impressive selection of drinks including wine, unique beers and cocktails.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Be the Best;
  • Make Responsible Decisions;
  • Treat others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Serve delicious Food and Beverages in the restaurant to our amazing guests
  • Maintain a high level of knowledge of menu items
  • Assist with the preparation of a food and beverage for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with the receiving and storage of goods if required
  • Accurately and promptly fulfil guest orders and resolve guest complaints
  • Maintain good hygiene standards and practice
  • Attend and participate in daily briefings and other meetings as scheduled

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK.
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience in a 4* environment would be exceptional
  • Prior experience in the food and beverage industry would be great