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Front of House Manager - Berkshire - Competitive Salary

  • Location


  • Sector:


  • Job type:

    Full-time Flexible

  • Salary:

    £280000 - £300000 per annum

  • Contact:

    Amy Henderson

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Client:


Front of House Manager - Berkshire - Competitive Salary

This is a luxurious pub based in a small village near Newbury. They are looking for a strong and customer focused manager to look after the following:

  • To manage the forecasting of the pub's operation (planning the front of house Shifts (restaurant, bar and coffee shop), Based on bookings and reservations and availability of staff etc
  • To manage the Front of House team, including: Rotas and shift patterns, holiday management, disciplinary and grievance procedures, continuous training and development.
  • To produce a monthly report (KPI's), and attend manager's meetings: Informing Senior management of covers, reservations and customer satisfaction
  • To liaise with the Head Chef and the Kitchen team, ensuring: New menu production, Management of events and large bookings, Front of House training and development
  • To implement and maintain H&S and Fire Evacuation procedures.
  • To oversee the hotel reservations, bookings, and group reservations including: Check ins and Checkouts, Invoicing and payments, Housekeeping (rotas, room checks and procedures)
  • To oversee and support the coffee shop team on a day-to-day basis: Ensuring stock and staff levels are adequate, Liaising with the FoH Manager in the coffee shop operation (stocks, staffing, opening hours, etc)

  • Experience of managing and developing a team, ideally within the hospitality sector
  • High operational standards
  • Experience of taking full responsibility for profit and loss
  • Good organisation and communication skills
  • Transport due to location
  • Be hands on and will get stuck in, leading by example is key to this role
  • Have the ability to create a friendly and welcoming atmosphere
  • Be great at building a good rapport with the locals
  • Skilled & passionate and have the ability to lead the team

Please apply online or call Amy on 01635 34949