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Front Of House Receptionist

  • Location


  • Sector:

    Admin & Secretarial

  • Job type:

    Full-time Flexible

  • Salary:

    Market related

  • Contact:

    Loretta Watson

  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Client:


Charles Taylor plc is a global leading provider of professional services to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts.  Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality and support, and we look for employees to join us who exemplify these values and our ethos. 

We currently have a fabulous opportunity for a Receptionist to provide a 5-star front of house service to Charles Taylor employees and visitors at our head office based in London.

Main duties will include:-

  • Maintaining  a high level of Front of House presentation with excellent customer care for all visitors
  • Managing the switch board including answering telephone calls in a timely manner and directing them appropriately
  • Assist in the management of reception rota, covering for front of house colleagues and arranging external cover when needed
  • Liaising with IT regarding producing passes for staff and contractors
  • Maintain a high level of security and ensure any breaches are reported immediately
  • Administer CT’s visitor management system including room bookings
  • Ensure that meeting rooms are fully stocked and presentable
  • Arrange team travel and accommodation
  • Assist in the management of internal catering and staff requests
  • Support the property department with Ad hoc administration tasks
  • Manage the distribution of eye care vouchers
  • Update the property help desk with any new issues that arise and monitor progress

Essential Skills/Qualifications/Experience

  • A pre-requisite for the post holder is excellent customer service and people management skills with a proven track record in this area
  • Able to operate with minimal input from senior management, exercise excellent judgement and decision making and be totally customer service driven
  • Possess excellent communication skills, both orally and written and the ability to communicate effectively at all levels
  • You will be a clear self-starter with the ability to demonstrate innovation and drive
  • A proficient user of all Microsoft packages – Word, Excel and PowerPoint

Desirable Skills/Qualifications/Experience


  • Previous experience working of working in a corporate reception environment and maintaining it to a 5-star standard
  • Have knowledge of Health & Safety requirements for a safe working environment