Front Office Receptionist - Part-Time

Our people have spoken! We are one of the top 50 best companies to work for in London.

Here at Apex Hotels, we offer unlimited opportunities for professional and personal growth, the unique privilege to be coached and mentored by some of the best professionals in the industry and an all-round warm and friendly work environment. It goes without saying that we also offer generous pay and benefits too.

We are looking for a Front Office Receptionist who is warm and friendly, has a can-do attitude and puts our guests at the heart of everything we do. 

REQUIREMENTS

  • Customer Service experience is essential.
  • Experience as a Receptionist is desirable however, it is more important that we find the right person. If you have a winning smile, we can train you to accomplish anything. 
  • THE ROLE

    The main responsibility for a Front Office Receptionist is to ensure the Guest Check in/out procedure is seamless and accurate. Other responsibilities include:

  • Providing accurate information to Guests regarding luggage handling and storage, local attractions, car parking facilities, conference and bedroom information.
  • Checking guest in and out using the Opera software and allocating guest bedrooms.
  • Informing the guests of all the Hotel facilities and services.
  • Resolving any customer enquiries
  • Up selling the Hotels services and amenities.
  • THE PERSON

    You will be able to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities. As a main point of contact for our guests you will be well presented and have a can-do attitude.

    Why join Apex Hotels?

    With a dynamic environment, warm and welcoming people, great career opportunities, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

    Free gym membership

    Healthy meals to enjoy while you're working

    50% discount in our restaurants

    Guest experience overnight stay and dinner for 2 after 3 months

    Spa discount

    Apex employee app to keep you up-to-date with what’s happening in your hotel and across the company

    Referral bonus when your friends join the team

    Discounted room rates - visit our hotels in the UK for just £30/£50 per night

    Help to buy a bike

    Ongoing training and development

    Employee of the Month and Awards Ceremony to celebrate your achievements

    Discounts with external companies only available to Apex team members

    Contributions to a pension scheme

    Access to legal and financial advice

    Critical illness cover

    • Location

      Bath

    • Sector:

      Administration & Secretarial

    • Job ref:

      d4c0380eb1fe

    • Published:

      19 days ago

    • Expiry date:

      2021-03-07

    • Client:

      Talent.com