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G4 Senior Portfolio Office Officer- Change Command


Bristol, London, Warrington


About the job

Please see the candidate information pack for more detail.

Change Command is reponsible for managing and delivering a significant portfolio of change activity across the NCA and with partners. This activity is transforming how the NCA delivers its mission to cut serious and organised crime.

The post holder will be required to work in a busy maturing Portfolio Office as part of a dedicated team supporting the NCA Change Portfolio.

Key Responsibilities
Based from one of our hubs in London, Bristol or Warrington you will be part of a team of Senior Portfolio Officers working with internal and external senior stakeholders, business leads and colleagues in Change and other enabling functions.

Your responsibilities could include the following:

• Manage, support and maintain the standards for benefits management across the portfolio, ensuring that the investment for change is understood and that programme benefits are aligned to the Agency’s strategy.

• Manage and co-ordinate the standards for effective portfolio, programme and project governance and assurance. Responsible for driving standardisation, structure and reporting to enable decision making at all levels of the Change Portfolio.

• Manage the standards for resourcing across the portfolio to ensure that capability requirements are understood, proactively managed, and provide programme teams with appropriate level of resource and skills.

• Manage an effective secretariat function for the Portfolio Office, including stakeholder management, communications and a range of administrative functions to support the Portfolio Office to operate efficiently.

• Manage, co-ordinate and maintain the standards for reporting, risk, assumptions, issues, dependencies and planning across the Portfolio. Responsible for enabling the portfolio governance, providing transparency of the Change Portfolio status and driving evidence based decision making.

• Manage and co-ordinate the effective identification, management and mitigation of risk and issues, and driving effective planning across the Change Portfolio to support delivery of business case benefits and outcomes. This includes managing the implementation of processes and guidance to support the integration of new projects (prioritisation), identification of key dependencies, clear definition of scope, management of milestones, and active monitoring of progress against a clear baseline.

• Champion the use of best practice and provide expert advice to team members and the Programme and Project Management community

Essential at Entry:
• Good understanding of project and / or programme management methodologies, tools and techniques including; planning, scheduling, quality management, risk and issue management, governance and stakeholder engagement, assurance, business case development and benefits management.
• Good collaboration skills, establishing and developing productive relationships with internal and external stakeholders.
• Strong IT literacy, particularly in MSSuite, specifically Excel and Project


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Making Effective Decisions
  • Leadership
  • Developing Self and Others
  • Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

  • National Insurance Number - Required for monitoring purposes only