Group PI Claims Manager
About us: As a company, PIB is a successful growing group of businesses across different elements of the insurance sector. The Group is growing rapidly both through acquisitions and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market. For context, as a Group we have grown from £15m turnover in 2016 to over £120m in 2019 and we continue to expand from a wholly UK base to mainland Europe with trade reaching to Latin America. This is an exciting time to join the PIB Group.
The Role: Reporting directly to the Group Head of Claims, we are recruiting for a Group PI Claims Manager to manage notifications and claims arising from our own PIB professional indemnity programme.
Pro-active management of the notification & claims portfolio
Pro-active management of individual claims to drive the optimal outcome for PIB
Application of excellent technical knowledge including applicable case law
Collaborate internally and develop close working relationships with relevant stakeholders
Engage and build relationships with our E&O broker partner and Insurer
Ability to prepare and present claims data, for example claims experiences, MI playback and trend development
Monthly preparation, presentation and delivery of Claims Report
Quarterly preparation, presentation and delivery of Audit, Risk and Compliance report
To work as a team and fully participate in individual and shared project work
To advocate and promote continuous claims management improvements
Experience and skills:
Strong technical claims handling and negotiation skills
Previous professional indemnity claims experience essential
Highly developed commercial and analytical skills
Strong influencing skills and able to demonstrate forward thinking
Effective organisational and prioritisation skills
Legal background desirable but not essential
Attained or working towards gaining their ACII qualifications
Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.
Our employee’s success isn’t measured on time spent in the office, so please talk to us about your flexible working needs. We have many sites across the UK, so whether this be working from home, logging on from another office or working part time then we would love to hear from you!
PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Your application will be treated in the strictest confidence.
You may have experience of the following: Claims Operations Manager, Operations Manager, Claims Manager, Claims Handler, Claims Advisor, Insurance Services, Claims Management, Financial Services, ACII, FSA, etc.
Group PI Claims Manager