Hardware Engineer

Responsibilities:

  • Fault Diagnosis to FRU level.
  • Logging warranty calls via portal website.
  • Updating/creating spreadsheets with repair information to ensure metrics are accurate.
  • Testing of units to ensure repairs have been carried out successfully, this may involve the loading of a generic Windows 10 build via USB stick to confirm repair.
  • Complete online training to become certified
  • Carrying out repairs
  • Updating SAP system with repairs carried out and shipping of return parts.
  • Communication with relevant teams of parts required if unit is out of warranty.

Skills required:

  • Basic PC skills including Excel, Word, email.
  • Knowledge of laptop teardown and rebuild
  • Manual dexterity
  • In depth Windows operating system understanding
  • Troubleshooting Windows driver issues
  • PC Hardware knowledge
  • Network understanding including wired, Wi-Fi, LTE
  • Problem Solving
  • Ability to work as part of a team and under own initiative while meeting deadlines.
  • Learn and closely follow established processes and directions
  • Self-starter able to work to aggressive deadlines with minimal outside help.
  • Ability to learn on the job, to develop new skills and apply new experience with a view to increasing efficiency and customer satisfaction.

Benefits:

33 days holiday

Free on-site parking

  • Location

    Erskine, Renfrewshire

  • Sector:

    Technology and Information Technology

  • Job type:

    Shift Work

  • Salary:

    Up to £12.00 per hour

  • Contact:

    Manpower UK

  • Job ref:

    DXC Jan_1613055254

  • Published:

    17 days ago

  • Expiry date:

    2021-03-11

  • Client:

    Manpower