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Head of Workforce Analytics and Automation


This role is based at Northwood: JFC HQ, Sandy Lane, Northwood, Middlesex, HA6 3HP although we are committed to flexible working and seek to enable this wherever possible.

About the job

To deliver against the Defence purpose and strategic objectives, we need the right mix of capable and motivated people that appropriately represent the breath of the society we exist to defend, now and in the future. In support of this vision, Joint Force Command reflects a whole force approach, bringing together military, civilians and contractors to deliver key outputs and enhance our strategic capabilities. To mature this model and supply a workforce that can respond to current and future requirements, we need to design, mobilise and build our people accordingly.

The Head of Workforce Analytics and Automation will lead the development and use of analytical capability across the Command to optimise the use of our people, whilst also leading the rapid delivery of an automation strategy for our workforce. To do this the role holder must work across the Command, the wider department and engage proactively with wider communities to draw on best practice. Analytics and automation, in conjunction with strategic workforce planning, are the two fastest developing capabilities within HR and in this role you will be at the heart of our work to embed these functions across the organisation.

Key responsibilities include:

• Driving the development of workforce analytics (including workforce financial planning data as part of the Annual Budgeting Cycle process) to support Executive and Board level decisions on the people agenda and drive the development and implementation of a range of HR initiatives as a result; contributing to long term organisational goals (people and business development).

• Working across the Joint Forces Command Strategic Workforce Team to configure, analyse and provide robust insight on our workforce.

• Maturing the use of workforce analytics within the Command to shape decision making at the most senior levels, whilst also partnering the wider to team to develop their own analytical capabilities.

• Partnering the Automation Centre of Excellence to provide strategic HR advice on the opportunities that investment and developing technologies can present and ensuring connectivity to the wider strategic workforce planning agenda both within the Command and across the department in conjunction with Civilian HR and People Transformation.

• Using workforce analytics to determine where the biggest return on investment is for our people in relation to the adoption of automation related technologies and supporting the delivery of these interventions accordingly.

• Acting as the key representative on analytics and automation for the Joint Forces Command HR Function amongst the wider department and with external partners as appropriate.

• Leadership of a civilian and military team of 3.

This role reports to the Head of Strategic Workforce Planning, Organisational Design and Data for Joint Forces Command.

What we are looking for

The successful candidates should possess drive, strong inter-personal skills, the ability to build positive and productive relationships and be willing to embrace change and a culture of continuous improvement and efficiency delivery. Strong advocates of leadership at all levels, the successful candidates will act as role models in leadership across Joint Force Command, measured by the Civil Service Leadership principles of:

• Inspiring about our work and its future
• Confident in our engagement
• Empowering our teams to deliver

Specific experience and achievements should include:

• Professional HR or Project Delivery qualification or a willingness to study towards a qualification if not already held

Please take time to read the attached Candidate pack for further information about this role and the recruitment process.


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Managing a Quality Service
  • Communicating and Influencing