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Inbound Customer Service Advisor

  • Location

    Bury

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.20 per hour, Benefits: onsite free parking, subsidised canteen, ATM machine, break out rest areas with snack and drinks machines, television, game consoles, pool table and ping-pong table

  • Contact:

    Leanna Higginbotham

  • Job ref:

    JD/JB/TC

  • Published:

    3 months ago

  • Duration:

    n/a

  • Expiry date:

    2019-02-01

  • Startdate:

    2019-01-14

  • Client:

    #

Inbound Customer Service Advisor
Bury
£8.20 per hour
Full time 37.5hrs per week
Various shifts, including weekends
Temporary ongoing 

We are currently looking for Inbound Customer Service Advisors to work in a busy call centre in the Bury/Radcliffe area. Full training and support given with the opportunity to go permanent for the right candidate. 

Job Role:
* Dealing with customer enquiries
* Researching information via the in-house computer system
* Provide customers with product and service information
* Tracking deliveries, processing orders and handle billing enquires
* Document all call information and complete the call logs timely and accurately
* Ensuring high level of customer care and attention to detail at all times


Requirements:
* At least 1 year within a customer service role on the phones or face to face
* A passion to provide exceptional service
* Good IT skills
* Excellent communication skills
* Fully flexible to follow a shift pattern
* Ability to work as part of a team

This role is offered on an ongoing temporary basis through Blue Arrow with the opportunity to go permanent for the right candidate. 

Successful applicants will need to pass financial probity and standard DBS checks.


Interested? Then Apply Now using the button below!