Incident Lead - Emergency Preparedness, Resilience and Response (EPRR) Incident Response Team

The Department of Health and Social Care is a ministerial department which sponsors and works with 15 Arm’s Length Bodies to deliver the Secretary of State’s duty to promote a comprehensive health service “designed to secure improvement in the physical and mental health of the people of England; and in the prevention, diagnosis and treatment of physical and mental illness


Job description

In support of the Secretary of State’s overarching duty, the Department of Health & Social Care sets the direction and coordinates action across the health and care system. We are committed to providing for patients, service users and the public the highest quality and most compassionate health and care system in the world.

The Department of Health:

• leads, shapes and funds health and care in England, making sure people have the support, care and treatment they need, delivered with the compassion, respect and dignity they deserve.

• acts as the steward for the wider health and care system to ensure that it operates effectively as a whole to meet the needs of people and communities.

This involves:

• setting national priorities that reflect what patients, service users and the public value;
• securing and allocating resources to meet priorities and deliver services;
• sponsoring our national bodies by supporting them and holding them to account for the delivery of their role and functions (the Department
• sponsors and works with 15 arms length bodies);
• fostering relationships, collaborating with partner organisations, and ensuring that the system works well together;
• creating and updating the policy and legislative frameworks within which the health and social care system operates; and
• accounting to Parliament and the public for the effectiveness of the system.

The Department supports the health and social care system to develop local capability and capacity so that it can advance the quality of care for service users and improve outcomes. We support the Secretary of State, as the person ultimately accountable for the system. We support innovative and flexible working in DHSC. The department is underpinned by our shared values of working together to be stronger and more supportive.

The Secretary of State’s Priorities for the health and care system – including those of the Arm’s Length Bodies, are set out in the Department’s Shared Delivery Plan:

• improving out-of-hospital care;
• creating the safest, highest quality care services;
• maintaining and improving performance against core standards while achieving financial balance;
• improving the efficiency and productivity of the health and care system;
• preventing ill health and supporting people to live healthier lives;
• supporting research, innovation and growth;
• enabling people and communities to make decisions about their own health and care
• building and developing the workforce; and
• improving services through the use of digital technology, information and transparency.

More details about the Department and its Arm's Length Bodies can be obtained on the Department's website


A number of extremely exciting roles are available in the Global Health Group. You will be part of the EPRR Incident Response Team.

These roles will build your skills in portfolio management and governance working with the centre, private offices and across the health and care system.

If you are looking to working at the heart of the Emergency Preparedness programme and gain insights into every priority area for government, the NHS and the public, then this is the right team for you.

The EPRR Incident Response Team will deliver a bespoke level of support to the successful candidates including:

• Induction and orientation to the EPRR Incident Response Team, your role and the function of the IRT.
• Team, DHSC and OGD delivered training relevant to the role to support in decision making and managing developing and ongoing incidents.
• The Department, and EPRR Team, are committed to a programme of promoting positive health and well-being for all colleagues.
• There is a collective and strong emphasis on equality, diversity and inclusion across all aspects of the EPRR Incident Response Team’s work, recognising the positive impact of a diverse workforce.

We are looking for Incident Leads, with experience and understanding in identifying and managing an array of stakeholder relationships, with the confidence to influence senior leaders and OGDs, and the ability to work at pace, think strategically and creatively, and to deal with complex information.

This is a key leadership role in the Incident Response Team.

Exact responsibilities may vary, but there will be opportunities to work on areas such as:

• Work with the Incident Directors and Team Leads to map, design, establish and maintain effective stakeholder engagement for the Covid19 programme, and build an effective approach to managing relationships, both internally and across Whitehall.
• Deliver high-quality briefing and advice to Senior leaders and Ministers on stakeholder engagement issues to ensure the Department’s agenda is pushed across Government and decisions are made in a timely and effective way;
• Leading the team to understand and assess emerging incidents at pace, identify and delivery next steps and need for escalation;
• Work with other teams across the department to support their engagement with stakeholders and offer opportunities to join up teams and promote
• effective engagement across DHSC
• Work with Private Office to understand the needs and views of Ministers and ensure they are aware of the forward look of advice;
• Lead engagement exercises, roundtable discussions, workshops and other engagement with a wide audience, including senior officials, ministers and OGDs
• Build, maintain and improve relationships across the programme, stakeholders and wider government
• Opportunities to line manage a small team.

We welcome applications from candidates of all backgrounds and are committed to supporting team members in their personal development. We actively encourage applications from people who work part time or as part of job-sharing arrangements. Several of our senior management team work in this way, and we support all of our team to work in a way enables them to balance work and life outside of work.

Person Specification

The successful candidate must be able to demonstrate success in the following areas:

• Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all.
• Drive, determination and good planning skills which enable you to deliver at pace and to target;
• Build and maintain effective relationships;
• Ability to analyse and quickly get to grips with multiple policy areas;
• Ability to collaborate effectively and engagingly with others;
• Excellent written and verbal communication skills;
• Ability to collaborate effectively and engagingly with others;
• Communicate complex issues clearly and concisely to Ministers, stakeholders and the public;
• Ability to work flexibly and as part of a team;
• Ability to work shifts;
• Ability to work from London office as required.


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Making Effective Decisions
  • Leadership

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing

Appy today!