Incident Support - Emergency Preparedness, Resilience and Response (EPRR) Incident Response Team

The Department of Health and Social Care is a ministerial department which sponsors and works with 15 Arm’s Length Bodies to deliver the Secretary of State’s duty to promote a comprehensive health service “designed to secure improvement in the physical and mental health of the people of England; and in the prevention, diagnosis and treatment of physical and mental illness.

Job description

In support of the Secretary of State’s overarching duty, the Department of Health & Social Care sets the direction and coordinates action across the health and care system. We are committed to providing for patients, service users and the public the highest quality and most compassionate health and care system in the world.

The Department of Health:

• leads, shapes and funds health and care in England, making sure people have the support, care and treatment they need, delivered with the compassion, respect and dignity they deserve.

• acts as the steward for the wider health and care system to ensure that it operates effectively as a whole to meet the needs of people and communities.

This involves:

• setting national priorities that reflect what patients, service users and the public value;
• securing and allocating resources to meet priorities and deliver services;
• sponsoring our national bodies by supporting them and holding them to account for the delivery of their role and functions (the Department
• sponsors and works with 15 arms length bodies);
• fostering relationships, collaborating with partner organisations, and ensuring that the system works well together;
• creating and updating the policy and legislative frameworks within which the health and social care system operates; and
• accounting to Parliament and the public for the effectiveness of the system.

The Department supports the health and social care system to develop local capability and capacity so that it can advance the quality of care for service users and improve outcomes. We support the Secretary of State, as the person ultimately accountable for the system. We support innovative and flexible working in DHSC. The department is underpinned by our shared values of working together to be stronger and more supportive.

The Secretary of State’s Priorities for the health and care system – including those of the Arm’s Length Bodies, are set out in the Department’s Shared Delivery Plan:

• improving out-of-hospital care;
• creating the safest, highest quality care services;
• maintaining and improving performance against core standards while achieving financial balance;
• improving the efficiency and productivity of the health and care system;
• preventing ill health and supporting people to live healthier lives;
• supporting research, innovation and growth;
• enabling people and communities to make decisions about their own health and care
• building and developing the workforce; and
• improving services through the use of digital technology, information and transparency.

More details about the Department and its Arm's Length Bodies can be obtained on the Department's website
 

Responsibilities

A number of extremely exciting roles are available in the Global Health Group. You will be part of the EPRR Incident Response Team.

These roles will build your skills in portfolio management and governance working with the centre, private offices and across the health and care system.

If you are looking to working at the heart of the Emergency Preparedness programme and gain insights into every priority area for government, the NHS and the public, then this is the right team for you.

The EPRR Incident Response Team will deliver a bespoke level of support to the successful candidates including:

• Induction and orientation to the EPRR Incident Response Team, your role and the function of the IRT.
• Team, DHSC and OGD delivered training relevant to the role to support in decision making and managing developing and ongoing incidents.
• The Department, and EPRR Team, are committed to a programme of promoting positive health and well-being for all colleagues.
• There is a collective and strong emphasis on equality, diversity and inclusion across all aspects of the EPRR Incident Response Team’s work, recognising the positive impact of a diverse workforce.

Incident Support (SEO) - 3 roles

We are looking for Senior Executive Officers with an understanding of project management techniques and the ability to build and maintain positive relationships across a range of teams and
with external stakeholders.

This role is fast paced, with a big variety in the work undertaken, needing rapid informed decision making across multiple policy areas in DHSC.

Applicants should be a team player who is dynamic, flexible and motivated. They should be objective and impartial in their decision making as well as innovative and agile.

We are looking for applicants who are able to work as part of a team, but also work independently.

They need to be able to communicate with clarity across grades and with stakeholders, both verbally and in written formats. They will require good time management skills and be able to adapt to change often at short notice.

For this role applicants will need to demonstrate an understanding of project management and delivery skills.

Exact responsibilities may vary, but there will be opportunities to work on areas such as:

• Working as part of an Incidence Response Team to understand and assess emerging incidents at pace, identify and delivery next steps and need for escalation;
• Supporting the set up and maintenance of effective governance and reporting of the in line with best practice approach to programme management.
• Engaging regularly with and providing challenge to work streams to develop and maintain credible and robust plans.
• Providing PMO support for external audits and assurance reviews.
• Supporting effective information and data management and ensuring appropriate maintenance of portfolio records.
• Assisting with the preparation of programme governance and reporting materials as required, including risk and issues registers, programme progress reports and high-level summary papers r ministerial engagement.
• Opportunities to participate in work streams, improvement and lessons learnt work, and projects across the team.

Incident Support (HEO) - 8 roles

We are looking for Higher Executive Officers with an understanding of project management and the ability to build and maintain positive relationships across a range of teams and with external stakeholders. This role supports managing relationships across multiple policy areas in DHSC and externally. This role is fast paced, with a big variety in the work undertaken, needing rapid informed decision making across multiple policy areas in DHSC.

We are looking for applicants who are team players. They should be dynamic, flexible and motivated.

They should be objective and impartial in their decision making with an innovative and agile approach.

Applicants should be able to work as part of a team, but also work independently. They need to be able to communicate with clarity across grades and with stakeholders, both verbally and in written formats.

They will require good time management skills and be able to adapt to change often at short notice.

For this role they will need to understand project management and delivery skills.

Exact responsibilities may vary, but there will be opportunities to work on areas such as:

• Working as part of an Incidence Response Team to understand and assess emerging incidents at pace, identify and delivery next steps and need for escalation;
• Supporting with effective stakeholder mapping exercises and strategic plans for future engagement with stakeholders.
• Managing the relationship with Private Office, sponsor teams and other government departments;
• Supporting cross-cutting work such as communications s and ALB engagement.
• Acting as an account manager for a policy work stream, providing strategic policy input and support to ensure they are developing and delivering high quality plans capturing risks, milestones and dependencies and delivery is on track;
• Working with OGDs, ALBs and other key organisations to understand and respond to the requirements of effective stakeholder management with those organisations.
• Opportunities to participate in work streams, improvement and lessons learnt work, and projects across the team.
requirements of effective stakeholder management with those organisations.
• Opportunities to participate in work streams, improvement and lessons learnt work, and projects across the team.

We welcome applications from candidates of all backgrounds and are committed to supporting team members in their personal development. We actively encourage applications from people who work part time or as part of job-sharing arrangements. Several of our senior management team work in this way, and we support all of our team to work in a way enables them to balance work and life outside of work.

Person Specification

The successful candidates must be able to demonstrate success in the following areas:

• A good understanding of project management and delivery skills;
• Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all.
• Drive, determination and good planning skills which enable you to deliver at pace and to target;
• Build and maintain effective relationships;
• Excellent written and verbal communication skills
• Ability to collaborate effectively and engagingly with others;
• Initiative and decisiveness, supporting your ability to make effective decisions, while being open to challenge and involving others;
• Ability to work flexibly and as part of a team.
• Ability to work shifts;
• Ability to work from London office as required.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Delivering at Pace

Apply today!