Salary: £20,997 - £25,663 per annum
Job Type: Full Time, Permanent
Hours: 36.25 per week
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
About the role:
Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a dedicated, mobile and flexible team who provide supportive, responsive, effective and flexible housing management service to customers across a number of independent Living Schemes.
The independent Living Co-Ordinator will deliver high quality, customer-focused, responsive housing management services in a safe and secure environment so that that our customers are able to sustain their tenancies, maintain individual wellbeing and live independently.
The Independent Living Coordinator will ensure assistance and advice is provided that values our customers as individuals and enables them to remain in their own home and lead as independent a life as possible and work within the Independence and Wellbeing framework and principles, promote people doing things for themselves.
To be successful in this role you will hold or be willing to study towards a relevant professional qualification in customer service as well as a level 2 qualification in English and Maths. You will have a relevant IT Qualification or evidence of well-developed IT and keyboard skills.
You must have a full UK driving license and access to a vehicle to allow travel to multiple locations. You will have worked in a customer focused environment with the ability to deliver a high standard of customer service with experience of basic housing processes, welfare benefits, safeguarding and funding knowledge.
In addition to this you will have working experience of applying Health & safety legislation as well as experience of administration and recording procedures, with an in depth understanding of confidentiality. You may have experience working with older people or in a housing setting / tenancy and estates management role, if you do they would love to hear from you.
You may have experience of the following: Support Worker, Care Worker, Care Staff, Personal Assistant, Care Assistant, Support staff, Social Care Worker, Community Care Worker, Residential Care Worker Senior Support Worker, Senior Care Worker, Senior Support Assistant, Community Services, Community development, Advocacy, Independent Living Officer, Independent Living Worker, Advisor, etc.
About our company:
Great Places Housing Group is not your average housing association. We are a forward-thinking, profit-for-purpose business that works hard to improve the lives of residents in our 19,000 homes across the North West and Yorkshire.
Our work doesn’t stop at our customers’ front door. The surplus we make is invested back into the business to fund building new homes and to provide a full range of support services for some of the most vulnerable members of society including the homeless, young parents, older people and those with mental health needs.
We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Working for us you will be part of something special and in return, we offer a competitive package with a range of enhanced benefits, and learning and development opportunities to help you achieve and exceed your potential.
Please note that this position requires an enhanced DBS check