IT Manager - Business Analysis and Discovery

IT Manager - Business Analysis and Discovery

Taking the lead, you will make a difference as our Discover and Design Manager by being at the forefront of every technology project, successfully delivering technology enabled change. Ensuing that all projects begin on a sound footing and will meet the needs of users in line with the council’s strategies.

We have recently formed a new Information, Technology & Digital (ITD) division and as part of this brought together our Architecture and Analysis disciplines together.

As the Manager of this newly formed team, you will have a strong business analysis background in the context of technology and digital service delivery.

What will you be doing?

You will be responsible for ensuring that standard or recommended hardware and software solutions are appropriately matched to the business problem, and that the principle of reuse is front-and-centre when the team designs process and technology solutions. This will be achieved by overseeing rigorous analysis activity within the team, ensuring business strategy is providing the direction, user needs are getting prioritised, and legislation, security and architecture principles are being followed.

You will manage staff responsible for analysis and design aspects of the development lifecycle including user research, wireframing, prototyping, and (where appropriate) initial no-code/low-code development and testing of services/products.

Critically, you will be responsible in ensuring the related artefacts such as analysis documentation/diagrams, policies and standards are maintained.

You will also be required to provide a key business partner link to the service managers within departments and you are responsible for ensuring that the ITD strategy, planning, performance and supplier management are executed proactively and that.

What we need from you

The breadth of services the council offers means that the number of stakeholders and variety of business processes makes for a complex and busy environment to work within. This is also what makes the job varied and interesting though – you need to be the kind of person who thrives on a challenge!

You will have proven managerial experience in a large complex organisation with a delivery record at management level in ICT disciplines.

You will have technology-focussed, end-to-end expertise and a relevant qualification from two of the below areas, and a good understanding of one other:
- Discovery process, user experience and running workshops
- Solution or Business Architecture
- Business Process Analysis Re/Engineering
- Systems Analysis

You will have a strong record of delivery using communication, networking and influencing skills evidenced at a senior level in a complex operating environment.

Proven experience of problem solving and decision making at a senior level and experience of successfully managing budgets, developing and presenting business cases for investment.

You should also have experience of working in an Agile environment and have excellent attention to detail in the management of prototypes, documentation and other artefacts created by the team and across the division

How a career at South Gloucestershire Council is different

We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance. We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We’re providing essential services across our internal network to ensure we can fully support our community.
We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

Location: Yate, South Gloucestershire

Job Type: Full time, Permanent

Salary: £47,778 to £52,120 p/a

You may have experience of the following: Discover and Design Manager, IT Manager, ITD Manager, IT Infrastructure Manager, IT Service Manager, IT Asset Manager, Business Analyst, Systems Analysis, Business Architecture, etc.

Ref: 96076