IT Support Engineer - Fixed term contract

The ROle

Are you an SC cleared IT Support Engineer seeking a fixed term contract in Bicester?

Amey C-Vehicles provides a full infrastructure and support service to an exemplary and award-winning government PFI. Our team have designed, implemented and now manage our customers cutting edge portal network. Throughout all phases of the contract, Amey ensures stringent security requirements are upheld at all times, whilst closely working with our customer on working to optimize the services and solutions we provide.

This is an excellent opportunity to join a team with an exceptional level of service and be exposed to vast array of technologies.

This contract will run until June 2021 and you must have SC clearance.


  • You will report to the IT Systems Manager and be responsible for providing desktop and server support, performing necessary maintenance, monitoring, design and implementation, whilst ensuring system availability and security
  • Responsible for user, system and network administration
  • Ensure that the systems are fully documented to appropriate levels and standards
  • Ensure Work Procedures are adhered to and updated as necessary
  • Ensure there are good backups of all required data and this is kept in accordance to requirements
  • Understand the requirements and threats associated with the types of networks and the ability to adhere to MoD Joint Service Publications and System Operating Procedures for these systems
  • You will receive ongoing support that will help you to progress as an IT professional

Experience required

  • Solid understanding and experience of supporting and administering
    • Windows Server environments (preferably 2012)
    • MS Active Directory, Group Policy, DHCP and DNS
    • VMWare
    • O365 Administration
  • Good working knowledge of Citrix XenApp
  • Good problem-solving skills and ability to analyse an issue and resolve or escalate quickly
  • Motivation and desire to seek out process improvements and share ideas
  • A drive to learn new skills
  • Hold UK Government Security Check (SC) clearance


  • Veeam backup
  • SCCM
  • Symantec security and anti-virus products
  • Ivanti (Appsense) Application and Environment manager
  • SAN Technologies
  • Firewalls
  • Citrix NetScaler