You will be responsible for providing administrative support for the team, and will be a key point of contact for Commission Staff and Training Providers. Working as part of a small team as well as on their own initiative at times, the post holder will report directly to the Training Officer (EO).
The team are responsible for the design and delivery of the Commission’s Organisational Development People Strategy, managing the Senedd’s Performance Management approach; development programmes (Apprenticeship, Graduate and Work Placement schemes); staff engagement approaches; and facilitation of team and service improvement or strategy development activities.
The successful candidate will have excellent interpersonal skills; have a focus on customer service and getting the job done; will be organised, with effective and efficient administrative skills; and will adopt a positive and flexible approach to their work. You will be required to book and make payments for all training requests and to maintain all L&D records, budgets and spreadsheet. You will also be required to manage the teams shared inbox and respond to customers appropriately. The role will also include the development of the Senedd’s annual training calendar in conjunction with the Training Officer.
Finance and budget management
Raise purchase orders and process invoices for various learning initiatives using the Senedd’s finance system (NAV). You will also be responsible for recording and monitoring all training expenditure onto relevant spreadsheets and databases.
Communicating the L&D offering
Promote training opportunities and events internally. In particular, the co-ordinating and arranging of the annual Learning at Work Week event.
Maintain the OD&L intranet pages and update the Senedd’s News Page and Yammer sites.
Manage and monitor the L&Ds mailbox responding to enquiries from internal customers, trainers and members of the public.
Support the planning and co-ordination of training sessions, in alignment with the Senedd’s Learning and Development Framework offering, and supporting the Training Officer with the annual training calendar.
Making administrative and logistical arrangements, including hospitality, room bookings, car parking and visitor passes, ICT profiles and vetting procedures for external trainers as well as for work experience and interns;
Carry out evaluations on all training undertaken and again three months after the training course has taken place.
Assist in delivering current and upcoming organisational projects.