Manager Operational Projects Team


Bristol, Leicester, Rochester, Warrington, York


About the job


You will manage a close knit team of subject matter experts in the field of Technical Operations. You will develop strategies to identify emerging technology to either enhance Tech Ops capabilities, or threats to Tech Ops capabilities, and develop strategies, equipment and solutions to counter any technical threat. You will liaise with other National and International Agencies, Academia and Industry to help support your teams activity.

In the Intelligence Directorate we collect, record and enhance intelligence to build a picture of SOC, sharing this with partners in the UK and abroad. Then, through the exploitation of intelligence, we flex law enforcement’s collective resources against these dynamic threats. We are continuously looking for new opportunities to enhance traditional capabilities to increase the quantity and quality of available intelligence and maximise its potential for exploitation.


Job description

You will have an extensive background in Technical Operations with knowledge of all elements of Intrusive Operations including TEI capabilities. With this knowledge and experience you will be expected to be the NCA subject matter expert in this area briefing and advising other NCA departments, National and International forums and NCA Investment Boards. You will manage and develop your staff, hold regular team events, keep Tech Ops managers and staff visible of your teams work and strategies. Your team will continue to deliver innovative and cutting edge technical equipment to enhance Operational activity.

Intelligence Collection - coordinates NCA collection capabilities against the Agency’s highest priorities. Intelligence Collection includes forensics, open source, covert human intelligence sources, undercover officers and technical collection capabilities.


On a day to day basis you will be managing the team, based at numerous Tech Ops locations throughout the country, liaise with managers in similar roles, brief senior management on strategies and developments, produce business cases to support RDEL and CDEL projects and requirements and deliver minor projects through recognised project management procedures. You will also be responsible for the Tech Ops Operational and Capital budgets.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***


The following qualifications/skills are essential to the role and proof will be required at interview:

•College of Policing, MOD/Agency or UKIC accreditation in a covert Technical skill set.
•Qualification in Project Management.

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.

Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.

Failure to provide evidence at interview may result in your application not progressing to the next stage.


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Knowledge of Intrusive Surveillance and Targeted Interference techniques and capabilities.
  • Knowledge of serious and organised criminal use of technology.
  • Operational experience in deploying on covert Technical operations.
  • Experience of identifying, procuring and introducing new technical equipment into an operational Technical team.


If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:
• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Apply now!