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Office for Communications Data Authorisations, HR Manager

Communications data (CD) is the ‘who’, ‘where’, ‘when’, ‘how’ and ‘with whom’ of a communication, but not what was written or said, and includes information such as the identity of a person subscribing to a telephone service.

It is an essential tool for public authorities to investigate crime, keep children safe, support or disprove alibis or tie a suspect to a particular crime scene, among many other things.

Sometimes CD is the only way to identify offenders, particularly where offences are committed online, such as child sexual exploitation or fraud.

CD is used in 95% of serious and organised crime prosecutions, and has been used in every major counter-terrorism investigation over the past decade.

Over 600 public authorities and institutions have investigatory powers, including law enforcement bodies, prisons, local authorities and other government agencies.

The Government has recently introduced strengthened the rule around access to CD. As part of this, OCDA has been established under the Investigatory Powers Act to independently consider and authorise requests to access CD by relevant public authorities. It is expected to be operational from April 2019.

We are recruiting for a HR Manager to join the team.

The role will be based in our Birmingham office and travel may be required to Manchester on occasion.

Key Responsibilities

You will lead on all HR functions within OCDA, including learning and development (L&D), recruitment and induction. You will also line manage an HR support officer.

There will be a particular demand on L&D in the first 12 months while new staff are inducted into OCDA and the Civil Service.

You will report into to OCDA’s Chief of Staff, and will work closely with Home Office HR and learning and development teams, as well as the OCDA HR Business Partner at the Home Office.

We are looking for staff who are committed to continuous improvement in an environment where performance matters.

Key responsibilities include (but are not limited to):

Performance Management

• Ensure that line managers are aware of and follow appropriate processes for the following and provide advice and guidance as required
• Staff performance reviews
• Disciplinary and grievance processes
• The leavers process (e.g. exit interviews)
• Welfare, staff support and wellbeing

Learning and Development

• Act as first point of contact for staff on OCDA’s L&D requirements
• Liaise with OCDA subject matter experts and Home Office L&D teams on the delivery of continuous professional development opportunities for staff
• Communicate OCDA’s L&D offer using appropriate internal channels, e.g. intranet, L&D advisers
• Apply insight from management information (MI) data provided by the Performance Lead to inform L&D plans
• Evaluate L&D activity and interventions to help drive continuous improvement across teams

Transactional activities

• Provide advice and support to line managers on systems and processes relating to the onboarding of staff, exit strategies, management of transfers and moves from other government department contractual changes and pension queries

Employee relations

• Act as first point of contact for staff on employment legislation for OCDA
• Keep HR policies on employee relations up to date, using relevant channels as appropriate
• Act as first point of contact for Home Office HR Policy Civil Service Employee Policy (CSeP) and OCDA policy review teams, sharing information and taking forward actions as necessary
• Support the HRBP with HR Casework and special projects as required

HR records management and reporting

• Maintain accurate management and employee records on the HR database
• Provide regular statistical returns and reports for use by OCDA SMT and as required

Recruitment and Inductions

• Act as first point of contact for on Home Office recruitment teams on OCDA recruitment
• Oversee the administration and delivery of interviews
• Keep OCDA induction material and activity up to date and accurate and ensure they are carried out effectively and evaluated

Qualifications and Experience

Candidates will be assessed on the following:


• A CIPD recognised qualification, or currently studying for one
• Significant and relevant experience in a similar role, preferably in an operational background
• Up to date knowledge of employment legislation and current HR best practice
• Excellent organisational skills with the ability to prioritise
• You will be resilient and calm under pressure and be able to deliver high quality work to tight deadlines
• Excellent interpersonal skills. You will be confident, customer focused, and committed to providing a high quality HR service to OCDA’s employees and managers
• A committed team player who is self-motivated, energetic, and flexible
• Excellent written and oral communication skills, with the ability to demonstrate a high level of accuracy and attention to detail
• Proven experience of working with HR systems, such as Adelphi
• IT literate and fully competent in the use of MS Word, MS Outlook and MS Excel


• Experience of working in an operational or policing environment
• Experience of managing remote teams and/or dual location workplaces

Please Note: we reserve the right to verify that you hold these qualifications or experience as part of the application process. This may be completed either through independent checks or by providing evidence at your interview. Any false declaration will result in your application being withdrawn/ rejected or you may be subject to dismissal.

What we can offer

Although working for OCDA, staff will be part of the Home Office so will have a competitive salary, interesting work and other benefits offered to Home Office staff. We will give you all the learning and development, mentoring and support (including welfare support) that you need to deliver in this role. If you are looking for the opportunity to participate in a first-class learning and development programme, gain valuable experience working within a legal framework on complex cases and experience working within the Civil Service, it is the ideal environment for you.

Standard travel and subsistence rates will apply for any work-related travel and training.

Working patterns

The successful candidate will be working on 0900-1700, Mon-Fri working pattern. Flexible working arrangements will be available. Note that the office will function from 0700-2200, seven days a week.


We'll assess you against these competencies during the selection process:

  • Building capability for all
  • Seeing the big picture
  • Changing and improving
  • Collaborating and partnering
  • Leading and communicating

Civil Service Competency Framework