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Performance Managers, Portfolio Office


This role is based at Northwood: JFC HQ, Sandy Lane, Northwood, Middlesex, HA6 3HP although we are committed to flexible working and seek to enable this wherever possible.

About the job

The Portfolio Office’s Performance Management team supports the JFC HQ’s senior management team – the Director Capability, Director Resources & Policy and Chief of Staff – to discharge their responsibilities to the Ministry of Defence’s Head Office by effectively managing the delivery of the programmes and projects in the JFC Change Portfolio.

The roles comprise two elements: acting as ‘Functional Lead’ for one of the four Portfolio Office Pillars – risk, benefits, governance and dependencies – and becoming the Portfolio Office’s lead for, and expert in a number of the programmes and projects which make up the Change Portfolio.

Key responsibilities include:

• Engaging and building effective working relationships with Project and Programme Teams and your Performance Team colleagues;
• Conducting detailed analysis of information provided in quarterly programmes reports to identify opportunities and risks to delivery;
• Preparing advice on programme performance for senior decision makers, including by identifying key deliverables that may not be met or are at risk; recommending mitigating actions to prevent the failure of programmes and projects; identifying the need for “deep dives” into individual programmes and projects where their performance makes this necessary; and
• Running quarterly support forums to provide feedback on the quality and content of performance management reports;
• Preparing instructions and providing advice and guidance to project teams within your area of responsibility on programme reporting.

The posts offer substantial opportunities for professional development in performance management, business analysis, and project management competences. Some of these posts also come with the opportunity for managing other team members.

The roles report to the Performance Management Team Leader in the Portfolio Office which is part of the broader JFC Resources team.

What we are looking for

The successful candidates should possess drive, strong inter-personal skills, the ability to build positive and productive relationships and be willing to embrace change and a culture of continuous improvement and efficiency delivery. Strong advocates of leadership at all levels, the successful candidates will act as role models in leadership across Joint Force Command, measured by the Civil Service Leadership principles of:

• Inspiring about our work and its future
• Confident in our engagement
• Empowering our teams to deliver

Specific experience and achievements should include:

• Effective communication skills, both written and oral;
• Excellent organisational skills, including the ability to prioritise effectively in a fast-paced environment; and
• Excellent analytical skills and the ability to constructively challenge project teams on risks and opportunities.

Skills, knowledge and personal attributes:

• Experience in one or more of the following areas is desirable: portfolio or programme management; performance management and business analysis.

Please take time to read the attached Candidate pack for further information about this role and the recruitment process.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Leadership
  • Making Effective Decisions