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Product Support Engineer (Bluetooth / WLAN)

  • Location

    Luton

  • Sector:

    Digital & PR

  • Job type:

    Full-time Flexible

  • Salary:

    £42k-50k per annum

  • Job ref:

    00326466

  • Published:

    29 days ago

  • Expiry date:

    2019-03-21

  • Startdate:

    2019-02-21

  • Client:

    #

Product Support Engineer (Bluetooth / WLAN) 

Anritsu Corporation has been a provider of innovative communications solutions for 120 years. The company's test and measurement solutions include wireless, optical, microwave / RF and digital instruments, operations support systems and solutions that can be used during R&D, manufacturing, installation, and maintenance. 

Position: Product Marketing Engineer 
Location: Luton, UK 
Job type: Full Time, Permanent 
Salary: £42k-50k per annum 

About the role: 

The Product Marketing Engineer will provide technical and application support in pre-sales activities to Anritsu sales organization and / or directly to customers. This role is suitable for specialist in telecom domain. 

Responsibilities: 

- Provide pre-sales technical support to Anritsu worldwide sales channel, Field Application Engineers and customers 
- Professionally demonstrate the products to customers on-site in their respective territories 
- Manage customer technical evaluations of the products 
- Develop and maintain an in-depth technical knowledge of the products and measurement techniques 
- Build and maintain a broad technical understanding of Bluetooth and WLAN standards 
- Maintain technical engineering skills by undertaking appropriate product development tasks 
- Provide technical liaison between the business unit’s marketing and engineering teams. 
- Provide answers to technical questions direct to customer or through the sales channel throughout the pre-sales cycle 
- Conduct technical training of sales, marketing and support teams 
- Provide technical input to customer tender documents 
- Provide customer / competitor / market feedback to the product development to help steer product development strategy 
- Prepare and deliver customer presentations and seminars 
- Plan, develop and maintain demonstration ‘toolkits’ 
- Further develop the pre-sales application support function 

About you: 

- Previous telecoms experience 
- Degree in electronics, telecommunications or similar 
- Engineering and / or telecommunications experience in the field of test and measurement 
- Sound knowledge of Bluetooth and WLAN protocols and test technology 
- Preferred HNC / HND in Electronics, Electrical 
- Ability to communicate and present technical information. 
- Experience of RF and RF power measurement techniques and programming experience in any of the .Net languages are very welcome 
- Fluency in English, both written and spoken 
- Willingness and ability to travel worldwide sometimes at short notice (around 4 days a month) 
- Valid UK work permit 

Desirable: 

- Degree level 
- Experience of RF and RF power measurement techniques 
- Previous experience of sales, marketing or support in a customer facing role 
- Experience of product development processes 
- Experience of representing company within Industry Forums 
- Programming experience in .Net languages 

You may have experience of the following: Product Marketing Engineer, Product Engineer, Product Support Engineer, Telecoms Engineer, Telecoms Technician, Support Engineer, Pre-Sales Engineer, Electronics Engineer, Electrical Engineer, Electronics Technicians, Technical Support Engineer, Telecoms Analyst, Network Engineer, etc.