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Rail Replacement Staff

  • Location


  • Sector:

    Customer Service

  • Job type:

    Full-time Flexible

  • Salary:

    £10.00 - £12.50 per hour, Benefits: Holiday pay + Pension

  • Contact:

    Blue Arrow Bristol

  • Job ref:

    Warminster, Wilts

  • Published:

    5 months ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Client:


We are currently undertaking a project for our client between 23rd December 2018 to 4th January 2019. They are a locally based rail company that is currently upgrading their service and systems. To achieve this they will have to close certain areas of the rail, network to upgrade it. so in doing this they are providing a rail replacement service.


Job Role:

Your role is to provide the general public with a positive customer experience during planned railway improvement works. You will be expected to provide clear information to customers including; journey information, location of station facilities, location of rail replacement buses and general ad-hoc information.

You will be seen as the face of the company and are therefore expected to provide a calm and polite approach, whilst helping to deliver the best possible customer experience. Luggage handlers are expected to be proactive in identifying customers who may require assistance.


Location: Warminster Train Station

Pay Rate: Monday to Friday  - £10.00 per hour & Saturdays & Sundays - £10.50 Per Hour (New Year’s Day £12.50)

Shifts Available: 07.30-14.30, 14.30-20.30, 16.00-22.00

Duration: 23rd December 2018 to 4th January 2019


Uniform Required for this role:

  • White Long Sleeved Shirt
  • Black Trousers
  • Black Safety Boots/Shoes
  • Dark Coloured Tie for Male Staff or Dark coloured Scarf for Female staff)
  • Blue Arrow Lanyard with ID badge
  • The Client will then provide a Hi-Viz Vest
  • As the site maybe cold and also most of the roles are outside, you may wish to take warm & waterproof clothing with you as the client is unable to provide coats for this project.

If this role is of interest to you, please upload a CV to this site in “word” format.