Renewals Account Handler

  • Location


  • Sector:

    Finance & Accounting

  • Job type:

    Full-time Flexible

  • Salary:


  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


  • Client:


Renewals Account Handler

The Company

PIB Insurance Brokers is one of a growing family of businesses within the wider PIB Group which is bringing together companies and individuals recognised as leaders in their markets for their specialist knowledge and expertise. We operate from a growing network of offices with over 25 locations across London, the Midlands, Scotland, East Anglia and the South West, as well as Guernsey.

The Role

As a Renewals Account Handler you will need to manage the provision of insurance cover for existing customers in a customer focused and compliant manner and within agreed service standards and timescales, be able to manage the renewal, and lapsed policy processes ensuring that all customers are dealt with in a professional manner within the remit of the compliance procedures, make sure that all inbound or outbound calls are answered and be able to utilise communication and negotiation techniques to explain the features and benefits of our products, to internal and external customers. Develop internal awareness and opportunity to generate business.

The Person

To be successful in this role you must have excellent customer service skills, strong communication skills, be able to work under pressure, have excellent attention to detail and be organised.

You must have at least 2 years’ experience of working within the insurance industry and have a general interest in developing your career.

It would be desirable if you are CII qualified or working towards the qualification and have experience using Acturis.

Further information

PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.

You may have experience of the following: Account Handler, Account Executive, Insurance Account Handler, Corporate Account Handler, Account Management, Business Development, Business Development Executive, Account Management, Insurance Advisor, etc.

Ref: 96302