Screening Researcher / Customer Service (Arabic Speaking)

Screening Researcher / Customer Service (Arabic Speaking)

Position: Employment Screening Researcher (Arabic Speaking)
Location: Brighton, East Sussex (Currently working remotely but flexible in the future too)
Job Type: Flexible. We are open to Full Time or Part Time hourson a permanent basis
Salary: £18,135 (FTE) per annum
Benefits: Healthcare, pension, local discounts, a cycle to work scheme and additional annual holiday accrual

About you:

As a Researcher you will lay the groundwork to the employment screening process. Working primarily on the phone, you will reach out to third parties from across Arabic speaking countries to request references and gather confirmation of the experience held by our candidates. You’ll be kept busy and, on your toes, and be central to our purpose of giving our clients the confidence to make recruitment decisions and meet their regulatory obligations.

You’ll be working as part of a team and fit right in if you:

- Enjoy the challenge of learning something new.
- Are task orientated with a completer/ finisher mentality.
- Appreciate the impact of delivering great customer service.
- Are inquisitive and solution focused.
- Thrive when talking to people over the phone at all levels of a business.

Success factors

- Be fluent in Arabic both written and verbally.
- Have a professional telephone manner.
- Hold a superb eye for detail and a rigorous approach to accuracy and data protection.
- Be resilient with the ability to work towards deadlines and targets.
- Have a good standard of keyboard and computer skills with an aptitude to pick up new systems.

It’s important to know that although prior experience of employment screening is beneficial it is not required as comprehensive training is provided. Your training will be carried out in English so proficiency will be required, both verbally and written.

This role covers operating hours from 7:00am up to five days a week, which may include Sundays.

Why work for Vero?

It’s our driving ambition to create value in everything we do
We listen, learn and make smart decisions
We attract positive and engaged employees, who embrace our respectful and supportive culture
And we’re committed to nurturing our talent and seeing our people flourish
We embrace challenges and actively seek out opportunities to excel.

About us

Since our inception in 2006, we’ve strived to become experts in our field and are now the largest independent screening company in the UK. We’ve worked hard to establish our reputation for excellence in service and state-of-the-art technology. Our clients see us as both a critical supplier and a close partner, working collaboratively with their HR teams to onboard new employees quickly and compliantly. Our multi-lingual, interdisciplinary team of screening specialists ensure we operate in alignment with legislation, data protection and local cultures. There’s more to employment screening than you might think and there’s plenty of exciting change on the horizon.

The important basics

Vero Screening recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role.

A basic criminal record check with DBS will be required for all successful applicants, having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances of your offences.

You may have experience of the following: Employment Researcher, Researcher, Researchers, Recruitment Researcher, Administrator, Administrative Assistant, Recruitment Administrator, Office Coordinator, Office Assistant, Admin Executive, Office Administrator, Employment Services, Recruitment Assistant, Resource Executive, Recruitment Coordinator, Recruitment Assistant, Recruitment Executive, etc.

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