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Senior Business Analyst (Grade 7)

About Digital

In order to deliver our vision we need to be a flexible, innovative and collaborative department that connects with industry, business, research and development communities, consumers and all the other parts of the UK economy. We need to make evidence based policy decisions driven by coherent, exploitable and shared data. We need to connect with our customers, partners and other stakeholders in a business like way – embracing the full potential of the digital era. And we need to use the best modern technology to maximise our own productivity

This is underpinned by 4 strategic enablers:

1. People, skills and culture: a culture where Digital is embraced, understood and valued.

2. Partner, enable, assure: provide the tools, processes and support to empower teams to deliver quality services which meet government standards and user needs.

3. Service delivery: the design, build and delivery of services is agile - providing value for money through reuse of data and components and delivering services more quickly and effectively.

4. Continuous improvement: the ambition to continually improve is instilled in everything that we do. We seek feedback from our users and the data we capture to understand user behaviour to improve services and inform future service developments.

So we need a strong Digital, Data and Technology function that provides excellent services to the Department, enabling collaboration with our colleagues to deliver exceptional services for the consumers and businesses we serve. We currently have circa 120 posts in the team, with an annual budget allocation of circa £20m. There is an interim organisational structure in place pending the approval of a strategy that you will have the opportunity to shape and then deliver.

The Department has rolled out a G-cloud technology platform with a resilient infrastructure to provide the latest software to staff. We have only just begun to consider how we might exploit the opportunities presented by the latest technology. Therefore, we need a strong and experienced team to help both the Department and the function understand the possibilities and potential of the digital era and play a key role in the transformation of both the way we work and the services we deliver.

For further information please follow this link to view the BEIS Digital recruitment film: 


About the Role

This is an exciting time for BEIS Digital. Following a successful deployment of a new modern cloud based IT system, we are focused on using our new IT solution to improve and innovate our ways of working. We are encouraging the Department to exploit the new technologies and we are assisting them through delivery management.

As a Senior Business Analyst, you will be a trusted advisor to the business. You will provide independent and unbiased critical analysis ensuring outcomes and deliverables align with the business strategy, service vision and business architecture. You will be accountable for the quality, coverage and management of requirements across programmes and projects. You will identify, quantify, plan and control business analysis activity across both major change programmes and smaller projects. You will have the confidence and skills to influence and negotiate with senior stakeholders within the Department and across Government. You will be heavily involved in developing and embedding a high performing Business Analysis function within BEIS by developing, mentoring and creating structures and processes to embed new ways of working.

Key Responsibilities

As a Senior Business Analyst, you will be a trusted advisor to the business. You will provide independent and unbiased critical analysis ensuring outcomes and deliverables align with the business strategy, service vision and business architecture. You will be accountable for the quality, coverage and management of requirements across programmes and projects. You will identify, quantify, plan and control business analysis activity across both major change programmes and smaller projects. You will have the confidence and skills to influence and negotiate with senior stakeholders within the Department and across Government. You will be heavily involved in developing and embedding a high performing Business Analysis function within BEIS by developing, mentoring and creating structures and processes to embed new ways of working.

Person Specification

What we are looking for:

Essential Capabilities:

● Business Analysis: The ability to investigate, analyse, visualise, articulate and solve complex problems and concepts and make disciplined decisions based on available information. Such skills include: applying thinking, gathering and analysing information using comprehensive tools and techniques, using data to formulate both short term day-to-day and longer term strategic plans, and identifying and analysing options to assess feasibility and operational impact. Ensures that the business solution aligns with the vision, mission, objectives, strategy and the business and user needs and can identify and recognise a viable solution or control.

● User Focus: Understands users and can identify who they are and what their needs are based on evidence. Able to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users. Puts users first and can manage competing priorities.

● Requirements Definition and Management: Identifies, defines and manages the objectives of a business. Must be able to specify requirements from both a business and user perspective to enable agreed changes to be implemented effectively.

● Stakeholder Relationship and Management: Identifies, analyses, manages and monitors relationships with and between stakeholders. Able to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts whilst focusing on user needs. For example, managing customer and supplier relationships, ensuring that recommendations deliver maximum benefit and facilitating workshops with stakeholders.

● Business Modelling: Able to represent real world situations to aid the communication and understanding of different scenarios (existing, conceptual or proposed). Mainly focuses on the representation of organisational processes, roles and data models and whether they can be used to represent subjects at various levels of detail or complexity.

● Business Improvement Process: Identifies and explores opportunities for service and business improvement. Drives the analysis, identification, prioritisation and implementation of improvements and efficiencies, thereby ensuring that the organisation derives maximum value from services. This includes, but is not linked to, recognising the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation where needed.

● Agile Working: Is aware of and understands agile methodology and how to apply the agile mindset to all aspects of their work. Has the ability to work in a fast paced, evolving environment and utilises an iterative method and flexible approach to enable rapid delivery. Unafraid to take risks, willing to learn from mistakes and appreciates the importance of agile project delivery for digital projects in government. Able to ensure the team has a situational awareness of what each other is working on and how this relates to practical government objectives and user needs.


Desirable Capabilities:

● Enterprise and Business Architecture: Maintains and constantly iterates the structures which make up a business enterprise or architecture. Embodies the methods which prescribe an organisation’s future state and must also allow for change. Assesses current capabilities, identifies and interprets business objectives, strategy and inter-relationships including those with people, data, processes to create an operating model. Develops this process helping to define any constraints or guiding principles needed to allow for governance and evolution in order to allow for an achievable transition to the new state.

● Method and Tools: Uses the most appropriate methods and tools, ensuring these are adopted and used to plan, develop, test, manage and maintain a system effectively throughout an organisation.

Please take time to read the attached Candidate pack for further information about this role and the recruitment process.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service