Senior Business Performance Manager

Senior Business Performance Manager

Whitbread Court, Dunstable, Bedfordshire – LU5 5XE

£Competitive DOE plus excellent benefits including 30% bonus, healthcare and pension

This is a fantastic leadership opportunity to be part of a growing team that is critical to the successful commercial performance of Premier Inn.

The Senior Business Performance manager will lead cross-functional projects and analyses to determine drivers of commercial performance - unearthing strategic and tactical opportunities.  There is a real breadth of territory in this role – covering pricing algorithms, digital marketing, ecommerce and all ancillary sales.  This will be a key position in setting the culture and pace of this new team and requires experience and significant enthusiasm.

We are the UK's leading hospitality company, a FTSE 100 organisation with over 35,000 employees worldwide, and for the last 10 years running have been recognised as a ‘Top Employer’ by the Top Employers Institute

Owning successful brands such as Premier Inn and hub by Premier Inn, we have over 850 hotels - which is over 80,000 bedrooms - across the UK, Germany and the Middle East (with a committed pipeline of over 20,000 more). We’re also proud to own over 420 restaurants across the UK including Beefeater and our newer brands Bar + Block and Cookhouse & Pub. With exciting plans to innovate and grow our core UK and international business, we’re always keeping our customers at the heart of what we do and there has never been a more exciting time to join Whitbread! 

What you will be doing:

  • Pricing: help develop the pricing algorithms driving c.£1.5bn in sales each year.  Understand and improve complex mathematical modelling to match demand to supply.  Requires comfort with complex analytics & data science
  • Marketing: help optimise digital marketing: improve attribution modelling and solve to a hotel site-night level.  Align marketing and pricing levers to maximise revenue and optimise cost.
  • B2B & Managed Sales: build out new analytics and reporting suites to drive B2B growth, and help the relevant teams make the best decisions.  Build and optimise corporate discounting models to grow market share
  • Leadership: grow and develop a team of 5 senior analysts – building an analytical centre of excellence within the organisation
  • Proactively seek new opportunities – strategic and tactical – to build our trading performance. 
  • Work cross-functionally in a matrix organisation – providing both trusted partnership and constructive challenge to a diverse range of senior stakeholders 

Why we’d love you to apply: 

  • Bachelor degree level in a STEM subject, i.e., Mathematics, Computer Science, Engineering, or a significant portfolio showcasing relevant development experience
  • Proven experience leading a data science or strategy team would be ideal
  • Proven Track record of delivering projects that catalyse business change
  • Advanced knowledge of a key analytics language preferred, i.e., Python, R
  • An in-depth understanding of statistical and sampling methods and reviews with ideally 5 years + experience applying these skills in a leading business 

In return, we will offer you: 

  • A market competitive base salary
  • Up to 30% annual bonus
  • Sharesave scheme and Individual BUPA healthcare
  • A collaborative work culture that focuses on enabling your success and continuing your personal development combined with a genuine flexible working policy
  • Optional contributory pension matched up to 10%
  • Free parking across our Head Office campus and up to 25% discount off our brands