Senior Sales & Service Representative

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    Full-time Flexible

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    about 1 month ago

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Senior Sales & Service Representative
Full time


Are you ambitious, conscientious and looking for your next challenge? Do you want to work for a forward thinking, innovative and respected company? If the answer is yes – then Thistle is the place for you and we would love to hear from you!

Location: Based in the centre of town, close to bus routes and Gloucester Train Station is just a 10-minute walk away.

We are looking for a Senior Sales and Service Advisor who can lead and develop our sales and is motivated for by sales and results. Here at Thistle, we look after our customer by firstly looking after you. We want our people to enjoy coming to work, and to grow and improve each day. We believe in treating our people well and showing them that they are what makes a company great. That’s why we provide a generous benefits package that includes:

Career progression
Staff incentives
Generous holidays
Refer a friend
Regular social events
Competitive pension

Here are some of the key elements to the role you will be carrying out:

Making a positive impression with customers whilst offering them suitable insurance products that reflects their needs
Ensuring that you are maximising every opportunity you have to sell our great products to our customers
Liaising with customers via different communication channels, e.g. phone calls, live chat, e-mail
Follow the rules and regulations as set out by the Financial Conduct Authority
Demonstrate a willingness to learn and develop yourself to improve your performance and customer experience

Don’t worry – we help you with all of this! We will provide you with all the necessary training to give you the skills and knowledge you need to do your job so you can flourish and enjoy a long and great career at Thistle.

So what do we want from you?

Eagerness to learn and develop yourself
A passion for providing excellent service – get it right the first time
Motivated by targets
Attention to detail
Embrace and support our culture

Further information

PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law

Your application will be treated in the strictest confidence.

Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.

Our employee’s success isn’t measured on time spent in the office, so please talk to us about your flexible working needs. We have many sites across the UK, so whether this be working from home, logging on from another office or working part time then we would love to hear from you!

You may have experience of the following: Customer Service Agent, Customer Service Advisor, Customer Service Representative, Customer Service Executive, Senior Customer Service Advisor, Call Centre Operative, Call Centre Advisor, Contact Centre Operative, Contact Centre Advisor, Client Support, Sales Advisor, Sales Representative, Business Development, etc.

Ref: 94898