The Home Of Flexible Working, Find Your Flex Logo

Senior Service Transformation Officer


Bristol, South West : London


About the job

Job description

Service Transformation sits within Live Services and is part of the Technology Command. We manage the day to day operation of the NCA IT estate, ensuring the on-going delivery of suitably assured and operational IT services to users, responding to incidents and escalations as they arise. As an NCA officer you can make a difference! We are at the forefront of law enforcement in the UK and we look for a wide variety of skills and experience to protect the public. Whatever your role you will have a vital part to play. We are currently looking to recruit a G4 Senior Service Transformation Officer to join Technology Command.

As an IT Service practitioner, successful candidates will be the driving force behind Service Transformation and managing stakeholders, be the owner of in depth analytics and change service and ensure suitable assurance measurements are in place for Service Managers. The ideal candidate will have an understanding of IT Service Lifestyle concepts, IT Service analytics including commercial and financial aspects of IT services. Candidates will demonstrate the ability to assimilate and interpret advice from technical specialists.

If you want to make the UK a safer place, apply today.