About the role:
At Northern we pride ourselves on the service we deliver to our customers and we strive for excellence. As part of the train presentation team you will play a vital role in delivering the service to meet the requirements of our customers and other stakeholders. We are looking for highly motivated, reliable, and hardworking individuals to lead and work within a small team to deliver a clean, presentable and functioning train for our customers by following the company cleaning specification using the company approved cleaning equipment and methods. Through training and continuous development you will be given the necessary knowledge and skills to deliver the highest of standards, it is therefore essential that you are willing to develop and grow with us. With new carriages, more services and a growing business it is our job to make Northern fit for the future. You will be leading a small team, supervising the work delivery and allocating shift tasks to the Train Presentation Operatives following completion of a pre-inspection of work. You will be responsible for the cleaning and presentation of our trains to the required standards at your location. Experience in cleaning or any type of vehicle presentation is desirable along with supervisory experience.
Applicants should have the ability to work as part of a team, have a keen eye for detail, and be able to recognise the customers’ needs, whilst showing individual initiative.
KNOWLEDGE/SKILLS: Awareness of COSHH and basic Health & Safety is desirable, although training will be provided in the necessary safety procedures.
We are transforming and we are on the lookout for smart, forward thinking and motivated people to join us on our journey. You'll help us to grow our business during this exciting time, shaping rail travel in the North and providing our customers with a service to be proud of. If this sounds like you, then you're in the right place. We've got lots of great things planned and we need more like-minded people, contributing fresh ideas, passion and commitment to bring our vision to life. You'll be joining a business that values its people, where hard work is rewarded, and development and progression ensure we retain and attract the very best talent. Northern plays a vital role in the north of England by connecting tens of thousands of people to work, leisure, education and more every day. Our aim is to connect people to opportunities by providing a reliable and friendly train service. We have made significant progress since we started but there is much more that we want to achieve.
Benefits and Rewards:
By working as part of the Northern team, you will receive the following benefits:
*Free Travel on Northern services for you and your family*
*75% discount on all other Train Operating Companies leisure services*
*A generous holiday entitlement
*Maternity and Paternity Benefits - above the statutory minimum
*Full uniform for frontline facing roles
*Employee Assistance Programme - operating 24/7, giving a wide range of advice, support and useful information for employees
*And many more!
*Terms and conditions apply
Our selection Process:
Our selection processes are designed to make joining Northern as smooth as possible, it not only provides us with the information we need to decide whether you're the right person to deliver a great service to our customers, but also to make sure we're also the right team for you. Northern is an equal opportunities employer and a promoter of diversity and inclusion in the workplace.
Your on-line application:
The first thing you need to do is complete our online application form and tell us a little bit more about yourself. Once we have all your details, we will be back in touch to let you know what to expect.
Newcastle upon Tyne
£22,677 per annum
27 days ago
Happy to talk flexible working!
About the role: